I installed motorola phone tools but cannot install phone
I installed motorola phone tools but my phone is not being recognised. i followed all the on screen advice for updates etc but still no success. i have had the phone for a couple of years but only just installed the software.
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Hi, have you installed the correct ps suite, for you computer to recognise the phone you need to install the latest motorola pc suite, so if you use google and type in the following, motorola pc suite. then hit search this will then list loads of sites that allow you to download the latest pc suite for your phone, the top one in the search results should be the motorola site so that would be the best and safest to use. now once you have downloaded it and then installed it you can connect your phone to your computer and it will then be recognised by your computer.
let me know how you get on or if you need further assistance ok
To install Motorola Phone Tools on your hard drive, insert the Motorola CD-ROM that came with your phone into a CD-ROM drive on your PC. When installing Motorola Phone Tools from the CD-ROM, the installation process starts automatically.
If it doesn't start automatically, do the following: 1. From the Start menu (accessible from the task bar), select the Run command. 2. Select the drive that contains the CD or type E:SETUP (E: represents the CD-ROM drive). 3. To run the file, click OK.
An installation wizard will guide you step-by-step through the installation process, prompting for information where needed.