Question about Inter-Tel ECX 1000 Telephone

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Transfer calls Im wanting to transfer calls to a cell phone when we are closed. Can this be done with the Inter-Tel ecx 1000

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  • Anonymous Mar 15, 2014

    all calls are going to the wrong telephone

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  • Inter-Tel Master
  • 2,460 Answers

You need two things to do this. Call Forwarding and a class of service that lets you dial off premise. If you look under Call Forward in your user guide, you just set CF and dial 9 plus the number. It will either work or not. If it does not, then your system administrator/programmer will have to open up trunk to trunk connections for call forward external. There will be some class of service issues to allow only what is needed and prevent toll abuse.

Carl

Posted on Dec 09, 2008

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I don't think there's a limit to how many you can have on hold.

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