Question about Maytag Neptune MAH5500B Front Load Washer

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GE washer won't drain. I think something is clogging it.

The spin cycle will go then it stops. I have unplug the washer and disconnected the drain. will not drain. How do I upclog it?

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  • MrSandoval Dec 11, 2008

    our washer washes fine but will not drain clothes completely, resulting in sopping wet clothes and funky odors...

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On at least 10 occassions, I have had to take the pump apart. This is where the black drain hose connects to behind the back panel. With the panel removed, follow the drain hose to the pump. Remove that hose clamp, and hose and check for resrictions. Then remove the other hose that goes from the bottom of the tub to the pump. generally this is where you will find the problem, or at least part of it. Coins, buttons and other items somehow sneak into this area (how they get here I have no idea) and get stuck in the impellar of the pump. You will see that the hose that comes from the tub has a "collector' at the bottom so things don't end up in the impellar, but they do. Then reach your finger in the hole to the pump impellar and make sure it turns freely. If it does, reassemble. If not, remove the 2 wires from the pump (making sure to mark which wire came off where) and twist the pump a half a turn until it comes off the locating slots. Now that the pump is in your hand, you get a closer visual inspection. One time I had debris lodged in there so deeply I had to take the pump casing off, which is simple....3 screws to get the stuff out. When reassembling, make sure not to damage the o-ring on the pump housing, or torque the screws too tightly. Pay attention to how tight they seem when you remove them. Then reassemble all of that. I have had to perform this operation too numerous times to count, and I can tell you this: Once you loosen the hose clamps and remove the hose, I have found no graceful way to catch all the water that rushes out all at once. Luckily I am on a concrete floor with a drain, so just let it go. If you are in a more 'finished' type laundry room you might want to scope out some water catching ideas.....or at least have a mop and some towels handy :) Good Luck!

Posted on Dec 12, 2008

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1 Answer

My ge front load washer fills then stops during cycle and does nothing else. It spins in the beginning then will not drain at the end


It sounds like the drain pump itself is damaged--the important clue was the humming noise. It could be bound up mechanically or the impeller could be damaged and just vibrating instead of spinning. The part number for the drain pump is WH23X10026. The fact that the pump was humming tells me that the 120v supply is being turned on by the main control board and that the wiring is good all the way to the pump. When I service customers, I try to save the pump if possible in clog cases. Most of the time, they aren't damaged from a simple clog. But, occasionally, the impeller cracks, or the nylon blade gets loose on the shaft, or the motor windings have defects from heat, etc.

Jul 23, 2015 | GE Energy Star WCVH6260F Front Load Washer

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My washer will not drain, It completely stops when it hits the spin cycle.


Hello,

There are several reasons why a washing machine won't drain or spin. The cause could be something as easy as a clog or something difficult that will need a licensed repairman. Start with the simplest possible cause and work down to the more difficult causes.

Find some possible cause and how to solve the problem:

A washing machine won't spin if the water can't drain. Check hoses for any kinks or clogs that may prevent the water from draining. If a hose has kinks, try to straighten out the kinked hose. If it can't be straighten sufficiently, replace the hose. If hoses are not kinked, check for clogged hoses. This can be done by using the screwdrivers to remove the hoses and looking for clogs or running a water hose through the clogged hose to remove the clog. Use the rags and bucket to clean up the water that comes out of the hoses when they are disconnected. Once the clog is cleared, put the drain hose back into place. The washer should drain and spin now if a clogged or kinked hose was the problem.

If the washer still won't drain or spin, check to see if the lid is not closing all the way or if the lid switch is not clicking into place. Close the lid and make sure that it closes all the way down. When the lid closes, the lid switch should click. If there is no clicking sound, then the switch may need to be replaced. Follow manufacturer's directions for replacing the switch. If the lid does not close all the way, visually check for signs that the lid is bent. If bent, try to bend it back into place.

Loose or broken belts could also prevent a washing machine from draining or spinning. Pull the washer away from the wall and, using the screwdrivers and wrenches, remove the back panel. Using the flashlight, visually check for any broken or loose belts. Replace any broken or loose belts. Although replacing washing machine belts is difficult, anyone who has replaced belts on a car, lawn mower or even a bicycle chain should be able to accomplish the task.

Another possibility for a washing machine to not spin or drain is the pump. With the back panel still off the washer, check the pump with the voltmeter to ensure that the pump is getting power. If the washer is getting power, turn on the washer and listen to find out if the pump is running but the water is still not draining. It may be necessary to remove the pump and clean it or to replace the pump with a new one. Once the pump is replaced, turn on the washer to determine if it will now drain and spin.

If all of the above steps fail to produce a washing machine that drains or spins, then it is time to call a professional repairman. Use the screwdrivers and wrenches to replace the panel on the washer and push it back against the wall.

Regards.

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My washer won't spin on delicate/quick, ,or permanent press cycles.I have to wait, and go to drain/spin cycle. Any ideas?


if it spins and drains when oyu change cycles the you need to replace the control board.possibly the door lock but i dont think so at this time

Sep 16, 2009 | Frigidaire ATF6000ES Front Load Washer

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Keep getting error code sd or 5d and sometimes a F error on my HE 2plus washer. Is there an inexpensive solution to the problem or should we be shopping for a new washer?


Hi

The Sd or 5d indicates that excessive suds are detected by the washer during the drain or spin phases of the cycle. The washer will stop and fill with 4 liters of water and then wait for 5 minutes to allow the suds to dissipate before continuing. If the suds cannot be reduced or eliminated so that the washer cycle can continue, it may stop and display the F21 (long drain) fault code. After the suds dissipate, you can normally drain the washer and spin out the clothes using a RINSE/DRAIN & SPIN cycle. Make sure that you are using HE (High Efficiency) detergent in the appropriate amounts to prevent excessive suds in the washer. This should prevent the washer from going into this routine.

And if you still face the same error then probably there is something(coins, socks, dirt, debris, etc) stuck inside the drain filter of your washer. You'll need to check the drain filter. To access the drain filter. To check the drain pump follow these steps:
  1. Unplug the washer to completely disconnect electrical power.
  2. Remove the bottom front service panel as shown in the first image below.
Also check your drain hose for a kink or clog. Check the washer house drain for a clog or restriction. Test the washer to see if it will drain properly.

Also refer to these diagrams for more details--

Kenmore Drain filter and pump link1

Kenmore Drain filter and pump link2

Please do rate this solution and revert for further assistance.

Thanks
Rylee

Jul 13, 2009 | Kenmore HE2 Plus Front Load Washer

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Flashing F2


“F02” (Drain Problem)
Select PAUSE/CANCEL twice to cancel the cycle. Unplug
washer or disconnect power.
Check the following:
Is the drain hose kinked?
Is the drain hose frozen?
Is the drain hose clogged?
Is the drain hose more than 96" (2.4 m) above the floor?

After running this check list, plug back up and try a complete cycle using cold water and no detergent. Sudding can mimic a drainage issue as well. make sure you are using the correct HE detergent to prevent over sudding.

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We have a GE washing machine that works fine with no load, but will not finish the cycle with a full load.

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GE Washer won't drain or spin


this is something that you can fix even if your not a technical person . first you have to open the washing machine front panel or back panel , second , follow the DRAIN HOSE to where its connected to a little motor, disconnect the DRAIN HOSE , take the LITTLE MOTOR out and clean it out , it could be clogged.
it happen once and find out the person put the BATH RUG SET
to wash , the rug was so old that pieces of a rubber underneath the rugs clogged the drain , so there was no rinse and no spin.
try it , I hope it helps.

Apr 16, 2008 | GE WBSR3140DW Top Load Washer

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Washer won't spin or drain


Does it make any noises like it wants to run? If not, you may have lost your lid switch which could stop these cycles.

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