Question about Maytag Neptune MAH5500B Front Load Washer
The spin cycle will go then it stops. I have unplug the washer and disconnected the drain. will not drain. How do I upclog it?
On at least 10 occassions, I have had to take the pump apart. This is where the black drain hose connects to behind the back panel. With the panel removed, follow the drain hose to the pump. Remove that hose clamp, and hose and check for resrictions. Then remove the other hose that goes from the bottom of the tub to the pump. generally this is where you will find the problem, or at least part of it. Coins, buttons and other items somehow sneak into this area (how they get here I have no idea) and get stuck in the impellar of the pump. You will see that the hose that comes from the tub has a "collector' at the bottom so things don't end up in the impellar, but they do. Then reach your finger in the hole to the pump impellar and make sure it turns freely. If it does, reassemble. If not, remove the 2 wires from the pump (making sure to mark which wire came off where) and twist the pump a half a turn until it comes off the locating slots. Now that the pump is in your hand, you get a closer visual inspection. One time I had debris lodged in there so deeply I had to take the pump casing off, which is simple....3 screws to get the stuff out. When reassembling, make sure not to damage the o-ring on the pump housing, or torque the screws too tightly. Pay attention to how tight they seem when you remove them. Then reassemble all of that. I have had to perform this operation too numerous times to count, and I can tell you this: Once you loosen the hose clamps and remove the hose, I have found no graceful way to catch all the water that rushes out all at once. Luckily I am on a concrete floor with a drain, so just let it go. If you are in a more 'finished' type laundry room you might want to scope out some water catching ideas.....or at least have a mop and some towels handy :) Good Luck!
Posted on Dec 12, 2008
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Posted on Jan 02, 2017
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