Question about Creative Labs Zen Digital Media Player

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How do i access recovery mode on my zen mp3 player?

And how do i open it because i tried deleting music and accidentaly disconnected while deleting and it does not want to turn on for nothing

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  • nmuraus08 Dec 14, 2008

    While deleting music, the Creative File Manager crashed and then the player also crashed and didn't respond except to locking and unlocking. I let it like that for 6 hours. When I had a look at it after a the time it was off and I couldn't turn it on. "RESET" didn't help. :/

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On the bottom there is a small hole which is the reset button. You need to insert a needle pin into it to reset your ZEN. Just had the problem 10 mins ago and solved it this way. I hope your problem is solved too.

Posted on Dec 10, 2008

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2 Answers

I can't delete anything off of my Zen when it's hooked up to my computer. Also when I try to sync it Windows Media player says error and none of the songs sync.


try formatting the device... if that doesnt work,put it into restore mode by holding the play button while turning it on.the select clean up option...do not try the firmware upgrade option beacuse it may get stuck on recovery mode.

Sep 06, 2009 | Creative Labs Zen Digital Media Player

1 Answer

My 8 gb zen is frozen


First, back up all of your music and do this: Turn off the player and disconnect it from the computer. Then press and hold the play/puse button and turn it on simultaneously. The player should be in recovery mode. Scroll down and select format (all) and let it format. Then reload all of music back onto your player and it should work like new. Hope this helps!

Mar 30, 2009 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Zen V is frozen. Reset just brings back the frozen mode (Album...now playing)


Since the reset does not work using the reset hole, then try this: First, back up all of your music and do this: Turn off the player and disconnect it from the computer. Then press and hold the play/puse button and turn it on simultaneously. The player should be in recovery mode. Scroll down and select format (all) and let it format. Then reload all of music back onto your player and it should work like new. Hope this helps!

Feb 20, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

My zen is frozen on creative


If a reset does not work then try this: First, back up all of your music and do this: Turn off the player and disconnect it from the computer. Then press and hold the play/puse button and turn it on simultaneously. The player should be in recovery mode. Scroll down and select format (all) and let it format. Then reload all of music back onto your player and it should work like new. Hope this helps!

Feb 20, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Zen mp3 frozen


If a reset does not work using the reset hole, then try this: First, back up all of your music and do this: Turn off the player and disconnect it from the computer. Then press and hold the play/puse button and turn it on simultaneously. The player should be in recovery mode. Scroll down and select format (all) and let it format. Then reload all of music back onto your player and it should work like new. Hope this helps!

Jan 10, 2009 | Creative Labs Zen MicroPhoto MP3 Player

2 Answers

Creative Zen 32GB player wont display music files in Creative Media Explorer


Update the firmware, available at support.creative.com:

Creative Zen

Try another PC or another USB port
Make sure the hold/lock is not engaged

Reset
Check for firmware update on Creative's website
Get Recovery Tool from Creative

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

If all else fails, check with this guy:
http://www.mycreativefansite.com/2007/05/myzenchecker-tools-guide-to-problem.html


Creative Zen – Formatting

Step by step instructions for formatting a player

1. Detach the player from the PC if it is connected, and turn off the player.
2. Press and hold the Play button while powering on the player.
3. When the player displays the Creative logo, release the Play button
4. Select Format (All) and select Yes to format the player.
5. After the player has finished formatting, select Reboot.
6. Re-transfer the tracks to the player.

-Tha Mp3 Doctor

Sep 27, 2008 | Creative Labs Zen Digital Media Player

1 Answer

Help me please I am getting crazy


Get the Recovery Tool from Creative's website

Jun 05, 2008 | Creative Labs ZEN SLEEK MP3 Player

1 Answer

Recovery Mode


  • Detach your player from the PC if it is connected, and turn off the player.
  • If the player stops responding, you can reset the player. To reset the player, gently insert a thin object into the Reset hole located below the power switch.
  • Press and hold the Play button while powering on your player.
  • When the player displays the Creative logo, release the Play button.
  • It will display the following options:
    Clean Up Scans the player and removes invalid links from its music library.
    Does not affect music files themselves.
    Format (All) Caution! Erases all content!
    Save a copy of your player's content before formatting.
    Reload OS/ Firmware Caution! Erases your player's firmware.
    DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
    Reboot Reboots the device.

    Dec 06, 2007 | Creative Labs Zen V MP3 Player

    1 Answer

    It Freezes Someone Help Me Please


    This is important; because, if you cannot get into Recovery Mode, then this is a sure sign of a bricked player. You could try a forced hard reset by going in and disconnecting the battery, but chances are, the player is bricked.

    Oct 28, 2006 | Creative Labs ZEN SLEEK MP3 Player

    1 Answer

    It Freezes Before It Goes To The Menu


    This is important; because, if you cannot get into Recovery Mode, then this is a sure sign of a bricked player. You could try a forced hard reset by going in and disconnecting the battery, but chances are, the player is bricked.
    try updating the firmware.

    Oct 28, 2006 | Creative Labs ZEN SLEEK MP3 Player

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