Question about Dyson DC35 Handheld Vacuum
Posted by Anonymous on
Hello, this is Ava with Think Crucial.
There are a number of reasons why your Dyson is acting that way. First, it can be due to a battery of the cleaner. Make sure that the power cable is properly plug to the power and seated properly from the unit while charging. If you find that the battery isn't charging at all, you may need to replace the battery. Second is to check the MAX button of your cleaner. If the button lights up and flashes when your Dyson keeps on pulsating, press and hold the power button and depress the MAX button to turn off the function. You may need to do it for a few times to get the hang of it. Third is to check for any blockages or clogs in the attachments. Look down through the tube and check to see if there are clogs on the sweeper end or if the roller is tangled up in fibers. Clean the roller brush are if it it's necessary. You may need to empty the dust bin of your unit as debris can build up in hard to reach places. Lastly, cleaning the filters may fix the pulsating of your cleaner. Remove the filter and rinse it with cold water and air dry it for 12 hours. Don't use detergent when washing your filters. If the pulsating doesn't go with the given quick fix, I suggest to contact Dyson for further assistance on this.
You can purchase a wide variety of high quality Dyson replacement parts for your Dyson Vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10
I hope this was helpful.
Think Crucial Customer Care
Posted on Mar 12, 2017
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Posted on Jan 02, 2017
1. Check the on/off button these can also be troublesome and if you've stood on the cable once or twice you could have a break in the wire and it's shorting, check by turning on and wiggle cable around where it enters machine.
2. Faulty thermocouple, it is held in a white plastic housing screwed with one T15 torx screw to the motor housing. You could replace it but I just shorted mine with some wire and it hasn't failed since and more importantly not caught fire yet!
Posted on May 28, 2009
I am having the same issue with the clicking noise when I try to open mine. Dyson has told me it's "not their problem" What it is is the little curved part that moves to change the suction to the wand vs the brush is catching on the tab that holds it up. It's out of alignment somewhat. Mine has been so bad that it has fallen off each time I open the vacumm. A costly repair of $172 each time. I can't get the piece put back on by myself.
The repair man finally filed down the little tab at the top that it hooks to when you set the vacumm upright. The curved piece is still falling off, so its back to the shop again. Dyson, still swears it's not their issue. The heck it isn't!
My vacumm is the same age as yours. I love it, we have 3 very large dogs that shed heavily, the vacum gets used 3x a day. It's the wear and tear on that tab. I'd love to know if you can get dyson to listen to these complaints any better than I have.
The sound with the brush- is something caught inbetween the brush and the cover? Do you have any smell? I had to replace my "lifetime guarenteed" belt.
Posted on Sep 26, 2008
Hi its Darran at Dyson.
From your description of the problem, it sounds as though there is a problem with the battery.
Your DC16 will have been supplied with a 2 year guarantee. If it still within this period, please contact our Helpline on 0800 298 0298. However if your machine is no longer covered, a replacement battery can be purchased via our website at www.dyson.co.uk/store.
Dyson Customer Service
Posted on Apr 20, 2010
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