Question about HP LaserJet 4100n Printer

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H.P laserjet 4100 series.

My printer is working perfectly except that every time I want to print it tells me to put an envalope into tray #1 I went through the settings to try and figure out what the problem is but all that happens is it gives me the option of printing from tray #2 wich is the rite tray. how do I solve this problem. please help.

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  • malps Dec 14, 2007

    Hi
    I have a similar problem with my HP 4100n and have just tried these solutions including the cold re-set. Still when I try to print I am getting the message...tray 1 load plain letter.I cannot get it to automatically take from tray 2 or 3.Have got all my printer settings on Pc set as suggested.
    orange light keeps flashing too. Any ideas? i wlould be most grateful!
    Thanks
    Linda

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2 Answers

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Also..Remove paper tray and Squeeze the blue tab located on the right side of the all paper trays and move it to the correct position based on the paper size required

Posted on Dec 23, 2007

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Printout a copy of your printer configuration. Press the right-side of the MENU button once, then the right-side of the ITEM button twice, and press the SELECT button once. This will print out a configuration page. In the lower right part of the information on this page, it will give you stats on the Paper Trays and Options. Standard settings on these should be "Default Paper Size: LETTER, Tray 2 (LETTER). If either of these says anything different, I would do a cold-reset on the printer to reset it to factory defaults. If you have a network card installed, you need to pull it out before doing this. To do a cold reset, turn the printer off, then hold down the GO button and turn the printer on. Wait about 5 seconds, then release the GO button. Also, you need to check your print setup on your PC. I am assuming you have a WindowsXP machine. Click START, SETTINGS, PRINTERS&FAXES. Right-click your printer icon and select PROPERTIES. Click the PRINTING PREFERENCES button at the bottom. Click the PAPER tab. Check the boxes at lower left. "Size is should be Letter", "Source is & Type is should both be Auto Select". Click OK, click OK, and exit the Printers Window. Lastly, I would make sure that you have Letter size selected from the application you are trying to print from. Hope this helps.

Posted on Feb 27, 2007

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kw7157@yahoo.co.uk

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Linda,

On printer check media/paper type tray 2 or 3 is plain and tray 2/3 is set for letter paper size too, via printer control panel. Also check under paper handling other options for tray 1, also on tray 2 and 3, I think there is a blue little round switch on left should be set as letter not custom.

Some paper types cannot be feed from anywhere else but tray1/bypass ie labels/laminate/card stock.

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If that dont cover it...post back

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