Question about Dimplex Compact Electric Flame Stove Heater

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Dimplex DS5804 remote unit

Blow up while on and pluged in outlet. kicked breaker and now I'll need to replace outlet plus remote unit to be able to use the remote. Any idea what causes these units to do this? Is this been happening to this particular models. Bought this stove in October of 2005. Had been good for our use all this time. Where can I purchase the part so it is useable with the remote. Ernie

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  • Weed49 Jan 30, 2009

    My Dimplex Charmglow model #6906330900 was working fine for several years. Using the remote, I tried to turn the unit on. When it didn't go on, I checked the plug, only to find out that the "power" plug that obviously controls the remote action (that I actually plug the electric stove into) was smoldering. I quickly unplugged the "power plug from the electrical source, and unplugged the electric cord from the stove from the "power unit". My plug is ok, and the electric stove seems to be working ok, albeit without the remote capability. Has there been a recall of this "power" remote plug-in? What is the company doing for this problem? Please advise ASAP mschumbrady@comcast.net

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Here is the answer I received for the same problem:

Dimplex has discontinued use of the remotecontrol unit you have requested; therefore we are no longer able to providethis as a replacement part. In order to operate your unit please plugyour power cord directly into your wall outlet and operate the stove via themanual switches.

Posted on Sep 02, 2009

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Call Dimplex : 1-800-668-6663 ext# 358 They will be gla to help and send parts if needed.

Posted on Jan 21, 2009

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How do I replace bulbs on model DS5603 Mod G electric fireplace


Do you need to replace the upper or lower light bulbs?

For both, first open the door of the fireplace. For the upper light, locate the upper bulb bracket (above the door). Bend the bracket down. Unscrew the old bulb and replace it with 7 W clear chandelier or candelabra bulb with an E12 base. Bend the bracket back up to its original position. Close the door, if only the upper bulb is out.

You will need a Phillips blade screwdriver to replace lower bulbs. Open the door (if it wasn't already open). Locate the screw that holds the log set in the center of the ember bed. Remove that screw and the log set. Locate the bulbs that are behind the log set and determine if one or both bulbs need to be replaced. Unscrew the bulb(s) to be replaced. Screw in the replacement 60 W clear chandelier or candelabra bulb with the E12 base. Replace the log set and press firmly against the glass. Replace the screw that holds the log set. Close the fireplace door.

The procedure to replace the bulbs is on page 4 of the service manual. It is also on pages 10-11 of the Owner's Manual. The documentation is available from Dimplex: http://www.dimplex.com/en/customer_support/technical_and_troubleshooting . The direct link to the service manual is http://www.dimplex.com/cms/publications/7400650000R04.pdf . The Owner's manual is here: http://www.dimplex.com/cms/publications/7206570100R09.pdf .

I hope this helps.

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