Question about Canon ES-E1 EOS Link (4593a006) for PC

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Can't download photos from Canon PowerShot to PC via Zoombrowser

All of a sudden, after four years of using it, my Canon ZoomBrowser doesn't recognize my PowerShot G2 is plugged into the PC to download photos. Actually, the PC doesn't seem to fully recognize it either: It shows the PowerShot G2 when I click on My Computer, but it doesn't indicate it's aware something has been plugged in via the USB port and doesn't ask me which application I wish to use to access it. My ZoomBrowser still lets me look at photos that are already on the computer.

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  • rowanb Jan 10, 2009

    Very similar problem with PowerShot G5. I've installed Zoombrowser EX version 4.5 on my Vista PC, and it won't recognise the camera. I saw somewhere that this might be that the camera drivers aren't Vista compatible. Has anyone got a solution to this?

    Thanks - Rowan

  • vprasit Feb 08, 2009

    I also have the same problem after I use it for 2 years.  It seems my Zoombrowser cannot recognize my Canon after I installed the other Sony Handycam program.  I've reinstalled the Zoombrowser already but still no improvement.  Can anyone help?

  • Anonymous May 11, 2009

    I have a cannon digital camera and it comes with zoombrowser. I've been using it and love it for over a year now. Recently, I connected a webcam and Skype to my computer. Now when I try to download any pictures from my camera to Zoombrowser an error comes up stating that I don't have a USB 2.0 controller port and therefore no pictures can be downloaded. I checked the cannon book and it did mention about a possible problem if another type of camera is put on my pc. Someone mentioned that it may have overriden the origiinal connection of the cannon camera to the zoombrowser and now I've lost the USB 2.0 controller? I just thought I'd share this and maybe someone had an answer to it. I wish I could help you, but maybe this will give you some insight. I am still not knowing what to do.

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I have used zoom browser for two years to download pictures from my canon powershot SD1000 digital elph. I installed Uniblue updates for speedupmypc and twicker. now my pictures will not download. Is there a connection with uniblue, is it a coincidence ? How can I fix this problem? Scoc

Posted on Aug 08, 2009

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