Can't download photos from Canon PowerShot to PC via Zoombrowser

May 11, 2009

-   I have a cannon digital camera and it comes with zoombrowser. I've been using it and love it for over a year now. Recently, I connected a webcam and Skype to my computer. Now when I try to download any pictures from my camera to Zoombrowser an error comes up stating that I don't have a USB 2.0 controller port and therefore no pictures can be downloaded. I checked the cannon book and it did mention about a possible problem if another type of camera is put on my pc. Someone mentioned that it may have overriden the origiinal connection of the cannon camera to the zoombrowser and now I've lost the USB 2.0 controller? I just thought I'd share this and maybe someone had an answer to it. I wish I could help you, but maybe this will give you some insight. I am still not knowing what to do. -   Guest

Feb 08, 2009

-   I also have the same problem after I use it for 2 years.  It seems my Zoombrowser cannot recognize my Canon after I installed the other Sony Handycam program.  I've reinstalled the Zoombrowser already but still no improvement.  Can anyone help?-   vprasit

Jan 10, 2009

-   Very similar problem with PowerShot G5. I've installed Zoombrowser EX version 4.5 on my Vista PC, and it won't recognise the camera. I saw somewhere that this might be that the camera drivers aren't Vista compatible. Has anyone got a solution to this?
Thanks - Rowan-   rowanb