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Check for a reset option somewhere in the software, if after reset (or if there is no reset option) it still does not charge then the battery has died. You can call Sony for repairs, it may be under warranty still. If it needs repair head over to Sony's website for repair at:
Your laptop has to have a USB 2.0 port. Even if it does, many laptops do not have enough power to do what they need to do AND run an mp3 player. Also, make sure your OS on your laptop is compatible with the player - many mp3 players are not compatible with Vista. In some case, you actually need to plug the mp3 player into a power source AND plug the usb cable into the laptop for it to run properly - this requires a specialized cable.
log on as an administrator on your comuter and plug the mp3 player into a USB slot and then goto my computer and it will be a removable disk and double click on it and you should see songs when you double click on removable disk and if there is any folders double click on them when you want to delete it left click on it once there should be a delete button click that and it will delete
I don't have a sony mp3 player but this is a standard procedure for looking at anything in a USB port
Try adjust the USB cable and/or switch which USB port it's connected to on your computer. Also just patiently let the player sit and try not to perform any other actions on the computer. When mine did this, I opened Media Player, wiggled the USB cable and waited. Eventually it connected and worked correctly.