Question about Xerox Phaser 8500/DN Printer

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Replacement parts??? Where can I get replacement parts for the Phaser 8500?? I need a new front access door. When you open the front cover, the latches that keep it closed are broken (one is broken). Can anyone recommend where to get a new one???

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Here is a site that sells parts. - LINK

Posted on Dec 09, 2008

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Main unit cover open


Are you receiving an error message 01-100 Cover Open message? The interlock could be dislodged or the tab that actuates it could be broken off the front cover assembly. You need to examine those areas and if either of those are the cause, replacement of those parts should repair it.

Apr 02, 2014 | Xerox Phaser 3635MFP/X Multifunction...

1 Answer

My Phaser 8500 will not print and has error 08,045,43:75066 - Anyone know what this means?


The Xerox support site indicates there is a paper jam to the printer, so you should check the paper tray, front and exit cover for any jammed paper then power off and back on the printer. Have a look here: http://www.support.xerox.com/support/phaser-8500-8550/support/enus.html?operatingSystem=win7x64&fileLanguage=en

Feb 24, 2011 | Xerox Phaser 8500/DN Printer

1 Answer

Xerox Phaser 8500 Add Magenta Ink will not go out even though all inks are full. Will not operate at all. Xerox wants $325.00 for first half hour of maintenance. Can't afford it. Have downloaded 8500...


it sounds like a sensor has failed in the ink cradle, to have a look you want to undo the two screws as the back on both sides then with the output flap & front cover open, you can gentley pull the plastic arround the display off, this will allow you to remove both the sides, the the ink cradle and melting units will jest lift out from the top, (make sure the printer is cold at this stage!!!!!!!!) then there are a few screws to remove then the unit will be in bits where you can test the bottom 'ink out sensor' & replace is needed.

Oct 23, 2009 | Xerox Phaser 8500/DN Printer

1 Answer

Front cover of phaser 8550 won't close correctly


You can download the service manual free at ww.eserviceinfo.com

Aug 18, 2009 | Xerox Phaser 8500/DN Printer

1 Answer

We have a Phaser 8560 Printer and we are getting the message "maintenance kit low" message. What does this mean and how do we fix it?


This will require servicing:
The maintenance kit contains a maintenance roller that keeps the surface of the Imaging Drum clean and oiled.
NOTE: Order a new maintenance kit when the Display Screen displays a message that the maintenance kit is low. Replace the kit when the Display Screen prompts you to replace the maintenance kit. Both a Standard Maintenance Kit and an Extended Maintenance Kit are available for the Phaser 8550 and 8560; however, only a Standard Maintenance Kit is available for the Phaser 8500. An Extended Maintenance Kit will not be functional with the Phaser 8500.

WARNING: The printer's interior may be hot! Do not touch the hot surfaces.

Once you have the part: instructions:
  1. Open the door on the right side of the printer.
  2. Grasp the maintenance kit (labeled A) from the maintenance kit slot and pull the kit completely out of the printer.
  3. Insert a new maintenance kit and push the kit completely into the maintenance kit slot. Follow the illustrated instructions included with the maintenance kit for full installation and disposal information.
  4. Close the door.
This will be on the right side of the printer.
This will need to be replace every 10,000 sheets of paper.

  1. Close the door.

Apr 03, 2008 | Printers & Copiers

1 Answer

Close front cover message


Well here is what I can tell you.
Open the front cover. Staring you right in the face should be a bar code/number sticker. Look forward from that and there shoule be a small plastic tab, about a half inch long and less then the thickness of a popsicle stick. It is the front cover interlock switch actuator. It may be broken off.
Or look for the opening where that tab should slide into the machine the switch may be dislogded or broken.
Probably that tab has broken off not actuating the switch on that cover.

Dec 29, 2007 | Xerox Phaser 8500/DN Printer

2 Answers

Xerox Phaser 8500N front control panel LCD died


There is.
Call 1-800-835-6100 and inquire. Don't let them give you a song and dance either.

Nov 26, 2007 | Tektronix Phaser 860DP Thermal Printer

2 Answers

Xerox Phaser 8400


There is a flag sensor on the registration assembly that is possibly broken.

Sep 07, 2007 | Xerox Phaser 8500/DN Printer

4 Answers

The front panel shows nothing


When our control panel went blank last month, Xerox did not offer a free replacement because our printer was out of warranty. Consequently, we ordered one from SparePartsWarehouse.com at the best price we could find - $104.87 plus shipping. The part number for our 8550dp is 848K06551, but these are the compatible part numbers for the "Xerox 8500 Control Panel & Bezel": Compatible Part Numbers: 848K06551, 101E28730, 101E28731, 802K93650, 802K93651, 848K06550, 848K06552. It is easy to replace, instructions are on the Xerox website at http://www.office.xerox.com/printers/color-printers/phaser-8500-8550/sprt-enus.html
Hope this info helps someone, and thank you FixYa for this forum.

Aug 30, 2007 | Xerox Phaser 8500/DN Printer

1 Answer

Cleaning tray Error every morning


What I have seen cause that is some of the ink has seeped behind the tray and is allowing it to just barely break the sensor that tells the machine the tray is in the proper position.
Getting the ink removed from behind the tray resolved that issue.

Aug 28, 2007 | Xerox Phaser 8500/DN Printer

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