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Our new computer will not acknowledge printer/fax disc which previous worked on our old computer. New computer is Windows Vista. Printer CD (HP PSC 1600 series) says Windows 98, Me, 2000, XP (CD version 4.70). Printer works but when we try to scan, an information window says to install device hardware which we have done but it is not accepting it.

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Http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=390320&prodTypeId=18972&prodSeriesId=390314&swLang=8&taskId=135&swEnvOID=2093

That's a link to download the driver for your printer. You can also order the CD; not sure how much that might cost, though.

Posted on Dec 09, 2008

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