Installed software and connected Dazzle DVD recorder. No problems. Device recognized. Connected my VCR (JVC HRS6611). Instant DVD recorder reports 'no signal'. Afterwards connected my DV-camera-output to the Dazzle and everything seems to work. Do you know a workaround? Is there a list of (not) supported VCR's? Regards, Gert
Re: Pinnale Dazzle DVD recorder doesn't recognize VCR
On the start up of the instant DVD recorder program, you can either use the "let the wizard guide you" or "advance mode"
1. Select source: you should select the options:
Video standard NTSC (Because this is the default in our region) Video composite - if you are using RCA (red, yellow and white cables) S-video - if you are using the cable with several pins in it.
2. Select Burner You should select the options: Hard disc folder - if you will be saving the content in your hard drive, the format of this files are DVD such as VOB and IFO etc. TSST - _ _ _ _ - if you will selecting your DVD drive.
(If you have selected your DVD Burner and you cannot click "next" to proceed to the Third option, this means that your DVD drive is not able to burn a DVD)
3. Select menus It must be NO
4. Recording select total recording time (make sure that dazzle is selected in the "select source" to set the total recording time)
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I haven't used this program myself, but speaking from experience in using similar programs, there might be an option inside the preferences menu, where you need to set that device to the current connected device in order for this program to recognize it.
If that doesn't work, go to Start > Programs, then look for the Pinnacle application. Right-click on it and select Troubleshoot Compatibility.
If that doesn't work, you can try updating the Driver and the Firmware of your device through the manufacturer's website. Maybe the device itself is not installed on your computer correctly. Plugging it into the USB doesn't assure that it's going to be working properly.
If you need more specific information, or if you need any additional information, return to this page and post a response. I'll be happy to assist you further.
Aaron Busch Senior Tech of LiveFix Support Services (LiveFix.net)
Did you mean dazzle and hooked it up to your MAC machine. I guess and I understand that you need to install the driver for your MAC OS. Because dazzle can only work with Windows Operating system. Can you please tell me if that device is Pinnacle capture for MAC?
Suggest to you to disconnect all the usb device connected at the back of your computer then connect your 500-usb device. Open your Instant DVD recorder and choose go directly to Advance mode. On step number 1 make sure to choose 500-usb and not the Pinnacle file capture. After you choose it then go ahead and turn your VCR on and hit the play button.