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1- Print on half:
you should go into the menu, under setting, look for ink save or similar, and cancel it, it should work fine
2- go to menu again, under fax setting, chose mode Fax or TEL/FAX, the the item after it is Answering ring counts, set it as you like.
That means that your fax machine is not recognising the cartridge. Either is not been put correctly or the cartridge suport is broken. Try with the old cartridge or with the new one use a bit of tape to old it against the contacts of suport cartridge. GOOD LUCK.