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I'M SUPPOSE TO RECEIVE A REPLACEMENT PRINTER, ESP7 FOR A DEFECTIVE ONE I NOW HAVE. I RECEIVED A SMALL BOX WITH THE PRINTER HEAD IN IT. I DON'T NEED THIS AS I ALREADY HAVE ONE WITH THE DEFECTIVE PRINTER. IS THIS A MISTAKE? DID THEY SEND A PRINTER HEAD INSTEAD OF THE ACTUAL PRINTER? I WOULD LIKE THE TRACKING NO. OF THE PRINTER KODAK SAID THEY ARE SHIPPING. IF THE TRACKING NO. ON THE PRINTER IS :IZ5X199WO112093467 THEN THIS IS THE TRACKING NO ON THE PRINTER HEAD I'VE RECEIVED. MY QUESTION HERE IS: DO YOU HAVE A DIFFERENT TRACKING NO. OTHER THAN THE ONE I'VE STATED HERE. IF YOU DO THEN I'LL KNOW THE WHOLE PRINTER IS ON IT'S WAY. BOB

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Tracking numbers are different every time. Thats how they track individual packages. If they were the same they wouldn't know where they were. Call Kodak and verify. It is hard to get them to exchange most of the time as they are very greedy and stubborn even when the problem has been for months. They usually want to make sure the print head works that you have.


What was the original issue with you vac?

Posted on Dec 09, 2008

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Posted on Jan 02, 2017

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