Question about Acer Aspire 5600 Series 5630-6951 Laptop

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My mouse scroll 4 way button on my laptop doesn't work and when i go into mouse properties it says synaptics pointing device driver not there- not sure if they are related.

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  • swing320 Dec 14, 2008

    I re-installed vista to my aspire 5630. Now my 4 way scroll and vol+, vol- buttons don't work. Forums say to go to www.acer.com. It's not that easy. I go round in circles trying to download drivers....................AAAAAAAhhhhh!

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I've solved this problem....
Goto acer, http://support.acer-euro.com/drivers/notebook/as_5630.html
under the windows vista there's a drop-down box "Driver and utilities"
open that and go for the third from the bottom "TOUCHPAD SYNAPTICS"

just download that and follow the instructions.
I've just done it and got my scroll button back.......

Posted on Apr 23, 2009

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Looks like your mouse/pointing device driver isn't correctly installed. You can download latest drivers from acer support page www.acer.com

Posted on Dec 09, 2008

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If your computer have a, Synaptics Touchpad you can try these steps:

1. Access the properties of the Synaptics Pointing Device by right-clicking on the system tray icon at the bottom right-hand corner of the screen. If you do not see the icon, open your Control Panel and select the "Performance and Maintenance" option. Click "System", then "Hardware", then "Device Manager" to view the devices on your computer. Open the "Mice and Other Pointing Devices" selection.

2. Click on the "Device Settings" tab of the "Mouse Properties" window. The "Device Settings" tab is at the top of the window and located farthest to the right

3. Highlight the Synaptics Touchpad from the list of available pointing devices. Click the "Disable" button underneath the list. Click "OK" on the pop-up menu to confirm your selection. Click "OK" on the Mouse Properties window to close the window. Your Synaptics Touchpad will now be disabled.

Make sure to connect a USB mouse to your laptop before disabling the touchpad so that you will still have control of your pointer.

Hope this help. Goodluck!

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I just had windows 7 installed on my laptop, now my mousepad won't scroll. how do i fix this?


Hello

you probably haven't installed the touch-pad driver yet. go to the computer manufacturers website and look for the touch-pad driver that is specific to your laptop

Also I would say that it is a setting in your control panel if you have used any other mice or install another mouse drivers it may have affected you touch pad. I would suggest looking at the synaptic setting and see if there is an option to set the touch pad to default settings. If all else fails you can try to reinstall the synaptic drivers from the laptop support site. I hope this helps.

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Since you do not specify the model number for your HP laptop one cannot be too specific. On my Toshiba laptop activation and deactivation of the touch pad is enacted by pressing the Fn-F9 sequence.

The actual Function key to press after the Fn key might have the picture of a touch pad on it. Examine tour laptop keyboard.

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2 Answers

I have a Compaq Presario CQ60 scroll touchpad stop working


Hi,

The notebook model you have is shipped with the Synaptics touchpad driver. Please follow the below steps to enable scrolling features:

1. Open Control panel -> click on Mouse . It will display Mouse Properties dialog box.
2. Under Mouse properties Window click the Device Settings tab
3. Click on Device Settings -> Settings button. This will display the Properties for Synaptics TouchPad on PS/2 port.

4. Follow the steps below to enable the Tapping Feature :

Highlight Tapping in the Left hand side , and Check the Enable tapping in the Right hand box .

5. Follow the steps below to enable Scroll feature:

Highlight Virtual Scrolling in the Left hand side and Check both the boxes in the right hand side.
6. Click OK .
Alternatively you can anble scrolling by reinstalling touchpad driver.

Touchpad driver for Vista:

ftp://ftp.hp.com/pub/softpaq/sp39501-40000/sp39534.exe

Touchpad driver for Windows 7:

ftp://ftp.hp.com/pub/softpaq/sp44501-45000/sp44940.exe

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1 Answer

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Right Click the Synaptics Pointing Device Icon on your Task bar tray, click POINTING DEVICE PROPERTIES,it will open the Mouse Settings, Click the Wheel Tab and make changes as you want it

Thanks

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1 Answer

Vertical scrolling not working


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Inoperative touchpad scroll zone


rwertheim,
I have a MX8711.
I assume you are running Vista.

After you have updated your virus protector program and run a complete scan. You "could" be fixing it and if it is a virus problem, it is immediately reinfecting the driver. If it still doesn't work, I recommend you:

1. Rollback the driver of your touchpad. If it was working, this might do the trick. You can do this at Control Panel > Mouse > Hardware (tab) > Properties (button) > Driver (tab). If it has been updated and that caused the problem, you probably can "Roll Back" to the previous driver and that option will be highlighted.

2. If not, then your driver is probably corrupted. Go to Gateway Support and download the touchpad application file for your computer and SAVE IT TO YOU DESKTOP AND DO NOT RUN IT. Replacing only the driver usually doesn't work in these cases but try that first. Go to Control Panel > System > Device Manager > click on the (+) sign by mice and dbl click on the Symantics PS/2 Port Touchpad (or what ever yours is) > Driver (tab) > Uninstall. When you restart, it should reload the driver from the application that is still installed.

3. If that dosn't work, I recommend uninstall the application from Control Panel > Programs & Features. Restart your computer and install the application you saved on your desktop.

I hope this helps.

Have a blessed day.

Tracker Tom

Apr 09, 2008 | Gateway MX8711 Notebook

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