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I own a photosmart c4100 all in one series and it wont turn on. i tried different plug outlets but still nothing. when i lift the lid for the scanner the blue light is on so i know it is getting power but when i try and turn the printer on i get nothing. what now?

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Sounds like a bad logic board. If it is in warranty HP does whole unit exchanges. You can contact them at 800HPINVENT. You can still exchange it if it is not but usually cost of the replacement is more than the original cost.

Posted on Dec 09, 2008

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