Question about Sony Playstation 3 (PS3) Console

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Audio Distortion/fuzzy Distorted sound when playing music off ps3 harddrive, cd's and dvd's. This happens through HDMI to a 1080p tv, and also happens through AV to receiver connected to $1700 speakers. Only started doing this today and my ps3 is a year old. Have tried disconnecting cables and reconnecting, and tried changing any audio settings, both no change.

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I restored the default settings on the PS3 and the problem has gone, i don't know what caused it in the first place but i did change some plugs around when moving my TV while PS3 was plugged in so maybe that caused it. Is a mystery to me but fixed now so that is the main thing.

Posted on Dec 10, 2008

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When using my ps3 I have audio and no picture or picture and no audio when playing games and dvd's. This problem just happened recently, it worked before.


HI, you will have to do a troubleshooting process.

You connections might be faulty,
wrong connection setting,
Wrong resolution setting,
and other related problems.

Some users are reporting that although they are getting images on their TV, the content is distorted when playing DVDs or Blue Ray Discs. The most common cause of this occurs when you hook your PS3 to your TV through a VCR. Some types of copy protection built into older VCR units may cause the distortion. If this happens, just plug your PS3 directly into your TV and by-pass any other components.

Fortunately, most no-picture issues with the PS3 fall into one of the above quick-to-fix situations. If you still can't get a picture on your TV with your PS3 connected, you might want to check the material that came along with your console and look for the customer service number. Hopefully, your warranty will cover any work that might need to be done or provide for a replacement unit.

hope that helps.

need any assistance, you can pass your comments.

Take care

Oct 07, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

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it is not using the correct sound file. try another dvd.

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the laser is starting to wear out. it cant reda the audio fast enuf to keep up with the visual side of the game resulting in crackling momentary hissing or cutting out of music

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1 Answer

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Hi there, Have you checked that the HDMI Cable is inserted into both your PS3 and HDTV correctly ? if the cable moves about in the HDMI port that causes static sometimes ! Also check that your cable isn't damaged.

If the problem persists. i would just Use your Composite (Red,Green,Blue) connection from your TV to your PS3. you said it doesnt have static problems. and Using the composite cable you can still get the Full 1080p Resolution on your TV that the PS3 can Up-Scale to!

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3 Answers

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At first, I used only the audio and video plugs and the picture still appeared distorted. Then I plugged the S-cable in (to the TV) and the picture displayed crystal clear!

Keep in mind, I never had to use an S-cable with my PS3 before. It worked fine without it from day one. I also can't blame the firmware update because I did the firware update AFTER I noticed the distorted picture. Previous to that, I had done every other firmware update with no problems. I know it's not the TV because I tried on four different televions and the result was the same -- so I'm left scratching my head, but at least the picture is clear.

For those wondering, the cables I bought were Phillips S-AV cable. It comes in a white box and is 8 feet long. The price was about $20. Sony offeres component A/V cables for more than double the cost, but chances are, those cables would have been useless to me since they did not include an S-video plug.

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2 Answers

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1 Answer

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Same happened to my ps3 one week from new , took it back the the shop and got a refund.

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