I plugged in the USB receiver. Turned on the mouse. Pressed down the connect buttons. Nothing. It worked with my laptop.
Why doesn't it work with the PC. Is it because the tower is ont he floor and not adjacent to the mouse? Is it because I still have the wired mouse operating?
It shouldn't because I didn't have to do anything to stop the ball on the laptop.
If it doesn't work, what's the point of keeping it.
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Re: won't work with PC
Hi alot of people have problems working out the wireless devices.
You need to plug in the USB reciever load windows till desktop appears, hold down the reciever button until it flashs then quickly turn over mouse and press connect button in. and you should see the reciever flicker,
and it should start working.
if it dont try swapping the batterys as they dont last long...
Hope this helps
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Does the mouse have a small wireless reciever that plugs into the USB port on your PC? If so be sure its plugged in correctly and your USB port works. Also those receivers sometimes have connect-to buttons that must be pressed after turning on the mouse.
Basics first (some or all of which you may already have considered).
I assume you have batteries in the mouse.
Check the manual for the correct sequence and procedure for introducing the mouse to the transdponder for the first time. Sometimes the buttons on the wireless transponder and mouse need to be pressed and held for a certain amount of time.
Sometimes there needs to be clear line of sight between the mouse and the transponder, depending on if the signalling is Infra Red or RF. Consider a Male to Female USB extension cable that allows you to plug the male end of the extension cable into the PC's USB socket and the transponder into the female end of the extension cable, enabling you to place the transponder in clear line of sight of the mouse.
You will know when the mouse is properly connected to the transponder because when you press the Connect button the transponder should blink in response.
Leaving the transponder connected to the PC, try connecting a wired USB mouse to different USB port to see if you can get a moving cursor with it. If the Hardware Wizard appears, you may need use it to install USB drivers that are already in windows but not yet installed and active. After this, disconnect the wired mouse and test the wireless mouse again.
Also check in your BIOS (see which key to press - often DEL or F2 -during boot from the menu at the foot of the first boot screen to enter BIOS Setup and check if Legacy USB function is on or off. If off, use the + or - (or sometimes page Up or Page Down) keys to toggle it to on > F10 > Enter > boot into windows and test USB wireless mouse again.
If none of these ideas solve the problem, the device may be faulty and should be returned under warranty.
If your unit is a wireless keyboard only, then there is a button on the bottom of the keyboard and another on the receiver that is plugged into the usb port of the computer. In order to calibrate the system when it looses its signal, you have to press and hold both buttons down at the same time for 30 to 45 seconds. That means press the button the receiver and the button on the bottom of the keyboard at the same time and hold them down for 30 to 45 seconds. This will revive the signal and bring it back to working condition.
If your unit is a wireless mouse and wireless keyboard then there are probably 3 buttons involved that need to be pressed and held for 30 to 45 seconds at the same time. One button on the mouse, one on the keyboard and the last on the receiver.
If you press and hold the buttons down as explained above, it will correct the problem.
I have a miscrosoft wireless laser mouse 6000, and it also stopped working
on my laptop. I changed the battery, still not working. I tested the
battery in another device, and it was good. I moved the mouse to
another computer, and it did not work. The light on the usb connector
was lit. [No changes at all to my laptop.]. It seemed like there was
no power to the mouse, and I looked at the contacts inside the mouse.
The contact just inside the battery opening appeared to be bent down
away from the contact on the battery tray. So, I pulled it up a little
so it would connect when the battery drawer closed, and (after tweaking
it a couple of times), it finally worked!
I had a similar problem. I corrected by performing a manual connect as listed in the manual that came with the mouse.
1. Plug in the receiver.
2. Turn on the mouse.
3. Press the button on the receiver.
4. Press the connect button on the mouse once within five seconds of pressing the button on the receiver.
This worked for me, and the mouse has worked fine since.
If this doesn't work. The manual suggested taking the batteries out of the mouse for 20 seconds and unplugging the receiver, then repeat the steps above.
If that doesn't work. reboot the computer and repeat the steps above.
The mouse should be Plug and Play. Did you install the drivers before plugging the mouse's receiver in? The PC has to have the drivers first in order to take advantage of the Plug and Play capability. If you plugged the mouse's receiver in before installing the drivers, unplug the mouse receiver, uninstall the driver, reboot your PC, reinstall the driver, then plug the receiver in and you should be fine.
Otherwise, press the Connect button on the receiver first, and then the Connect button on the mouse, and that should establish the connection. You don't need to disable your touch pad in order to use the mouse.
Okay, a coworker had this problem and it was a fairly easy fix, first, plug the USB reciever into a direct USB port, then pess the connect button on the underside of the mouse, when the red light starts blinking let go and then press it and hold, and at the SAME TIME press and hold the connect button on the receiver until both the receiver light and the mouse light turn on steadily, and voila!
Try disconnecting the Mouse Receiver from the
USB port and reinstall the CD software program. When
the program asks you to connect the MouseReceiver to the USB
port, do so and it should work.
Hope this helps. Bud
have you checked the battries in the mouse as the battries that com with the mouse don't last long and have you pressed the connect buttons on receiver and mouse as somtimes usb power receivers loose connection on laptops try this one.
hope this works
Did you register the mouse to the receiver? There should be a button on the receiver, the bottom of the mouse or both used to connect the wireless mouse to the receiver.
Also, if you do not have a red light on the bottom of your mouse it may have a battery problem.