Question about HP DeskJet 3650 InkJet Printer

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Wont print at all

My computer says its working properly and every time i click print it says that it has been sent to printer but it never prints. it has paper and new ink cartridges.pleas help me.

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There are a couple of things to check. First, make sure you are sending the document that you are trying to print to the correct printer. If you have any word processors installed or any Adobe products, you will have what are refered to as "Document Printers" that convert what you are printing to a document compatible with email or other programs. If any of these "Document Printers" selected, then you won't have anything get printed on you printer.

The second thing to check is the port that your computer thinks the printer is connected to. To check this, as long as you are using a Windows Operating System,

  1. Open the window that shows your installed printer(s).
  2. Right click on the printer and select Properties from the drop down menu.
  3. Click on the Ports tab.
  4. See what port is checked and make sure that it is the same as what you have plugged into the computer. The most common ports are LPT1 or USB. The USB ports will say USB001 or such. If one USB port doesn't work, select another one and try printing a test page.
In the future, just as a friendly reminder, when posting a computer related question it helps if you provide what Operating System you are using. This way, anytime someone answers your question, they can tailor the answer to your particular system.

Posted on Dec 19, 2008


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If you don't have a manual, you can find one here

My guess is either on the printer or the driver. Skimming the manual, it doesn't seem that you can set the default number of pages printed per sent print job on the printer, but that is something I would look into. This is a nice office printer, perhaps the printer is set to print multiple copies of everything it is sent. You could determine if it is the printer or driver/computer by printing to it from another computer.

If it is the computer, go into the control panel and select the properties for this printer. In there, check if the number of copies is improperly set to 5. This would happen for every print job sent from this system.

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I am 95% sure one of these three solutions will solve your problem.

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It sounds like both of these have been done already. option.

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