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Please visit the Lexmark website to download and install the Lexmark X1290 printer software on your computer. Select your operating system > download > execute the file. Follow the instructions on your computer screen.
Please visit the Lexmark website to download and install the Lexmark X1290 Printer Driver on your computer. Select your operating system, download and execute the file. Follow the instructions on your computer screen.
There are a few things you can try. First run the printers cleaning software that was installed. In a windows XP operating system, Click the start button, than slide to and click on Printers and Faxes. Your default printer will have a check mark to the right of the printer icon. Right click on that icon. A pop-up window will open, slide down and left click on "Properties". Than click on "Printing Preferences". Next, Click on the "Services Tab". Than, click "Service this device". You should be able to run the, "Clean the Print Cartridges". After the printer finishes cleaning, print a test page. If this helped but not enough than manually clean the ink cartridge' (s). Remove one ink cartridge and lay it onto a few paper towels. Take a clean lint free cloth and dampen it with some water. With the print heads facing down slide it across the dampen cloth a couple of times. Now clean out the ink carriage. Dampen some cotton swabs and clean the inside of the carriage. Use dry cotton swabs to dry the carriage. When you look into the carriage you'll find a copper plate with dimples. Use a drop or two of house hold alcohol and wipe the surface of the copper. Re-insert your ink cartridge. Repeat for the other cartridge and carriage. Water breaks down any dried ink. The alcohol removes oils. Below is a link to Lexmark; http://support.lexmark.com/index?locale=en&segment=SUPPORT&startover=y&userlocale=EN_US&question=x1290&productCode=LEXMARK_X1290&page=answers&detectedProductFacet=CMS-CATEGORY_REF.LEXMARK.PRODUCTS.ALLINONE.LEXMARK_X1290&searchid=1258425000955#1 Alway keep your printer openings covered.
Attention Windows Vista Users If you have installed your printer on your PC using an original Lexmark Driver CD that came with your product and you are experiencing problems when printing, you may have installed the Windows XP driver.
Follow these steps to resolve: · 1) Disconnect your USB cable from your printer. · 2) Uninstall all Lexmark printer drivers on your PC. · 3) Download the correct Vista driver for your model. · 4) While leaving the USB unconnected, Install the driver on your PC.
Important - Do not reconnect the USB cable until the install software prompts the question of how the printer is connected.