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CD drive quit working

I'm running windows XP pro on a dell inspiron 9300 laptop; after installing bitdefender internet security 2009, my CD drive seems to have stopped working. when i load the CD, it starts to wind up like normal than goes dead. when i look at it in my device manager, there is a yellow exclaimation point next to the CD device. i've tried uninstalling the CD drive (including physically pulling the drive out), reinstalling it and updating drivers - nothing works. i wonder if this is coincidence or if there is something about bitdefender that is causing the problem. i guess another test is to uninstall bitdefender to see if i get the CD drive back. any suggestions would be hugely appreciated!!

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Yes u have to uninstall bit difender ...

Posted on Dec 09, 2008

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