Question about D-Link AirPlus Xtreme G DI-624 Wireless Router (DI624RE)

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I can't browse the internet or connect to online games on the two PCs in my house, but I can on my Mac. All 3 computers are connected to the same router. On my personal PC I'm able to use a voice-chat program called ventrilo, and speak with other people, but all other internet-related activity fails. This problem randomly occurred in the middle of internet activity and I can't get my connection back. Please help! Thank you <3

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  • Paul Hitchings
    Paul Hitchings May 11, 2010

    who's your internet provider, do you get cable or DSL?

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  • Master
  • 569 Answers

This could be a virus, particularly as it happenned while you were browsing. Have you got anti-virus software?

It's difficult to advise without more information, but if you are using Inernet Explorer you could try looking at Tools>Internet Options click the Connections tab then the LAN Settings button.

Have a look at the Proxy Server box (bottom half of the dialogue box). Normally the Use Proxy Server should be UNchecked (unless you are using a proxy server, which is unlikely if you are using a private home network). If the box is checked, uncheck it. Now try to connect to the internet again.

If this worked, you have a virus that will probably cause the same problem next time you reboot. You will need to run an antivirus program to remove it. Try Malwarebytes or AVG Free (google it) if you don't have antivirus on your PC.

Of course this might not be the solution, but a good first option.

I will try to help further if necessary.





Posted on Feb 21, 2010

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Posted on Jan 02, 2017

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