Question about LG LRE30451 Electric Kitchen Range

27 Answers

LG Electric Range Oven touchpad buttons not working

Unable to set clock or turn on oven when pushing Start Button. Possible PCB membrane not connecting to the relay

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  • LCHAD Dec 24, 2008

    VERY SAME PROBLEM--THE DAY BEFORE CHRISTMAS EVE. NOT HAPPY WITH MY CHOICE OF AN ELECTRIC RANGE AT THIS MOMENT.

  • ironmc Jan 17, 2009

    I had even worse symptoms. Any of the buttons might not work on any given day, and then work the next day. Very frustrating for a 2 year old range. I tried the best solution here myself and was amazed that it worked. First unplug the range. Then just take off the top back panel. (I had to take out the top 5 screws on each side of the lower panel to get the top panel out as it has a flange on the bottom). There are two ribbons with blue clips on the top left of the board. The clips have holders on each side that have to be pried out to remove the clip. I know this because I broke one off taking the first one off. It doesn't seem to affect the operation though. The clips slide independent of the ribbon, so slide them up the ribbon. Now take the ribbon out of the slot. I just wiped it off with a paper towel. Slide it back in, making sure it is square to the slot and push the clip back in. Repeat for the other ribbon. The whole thing took less than 20 minutes and now everything works.
    Good Luck

  • Anonymous Jan 28, 2009

    I had this same problem with the clock, timer on/off, cook time, and start buttons not working.  I removed the top sheet metal panel on the rear of the unit and unplugged both the blue ribbons.  I then inserted them and removed them quickly a few times in an effort to clean the metal contacts on the ribbon as well as the ciruit board.... sure enough this worked... kinda crappy that one would have to do this on a fairly new (less than 2 years) appliance.  atleast it works now :-/

  • Trent Bullock Feb 24, 2009

    My Start button quit working too. Took it apart pressed the start button hard from the back and it worked....Once. Then quit again, found this site and tried the suggestion above. The push clear and hold start button until door locks, then do it again until door unlocks. This fixed the problem, for now. This problem occurred after using the self clean feature, so I had a feeling it might have something to do with the auto lock feature. The way the touch pad buttons are made makes them prone to failure, so now I will be doing some research on what we can do about it. Oven is working again... don't know for how long though. If it quits again I will be back here.

  • sewwhat51 Apr 14, 2009

    Oven and clock touchpads not working. Has happened a couple times. Annoying in a range that is only 2 years old. Also cannot get the white top clean. There is a shadow on the burners that will not come off. Right now I am not happy with this stove.

  • sljohns May 06, 2009

    I have the same problem - touchpad number 4 first got difficult to use when stove about 18 months old, then around 24 months old stopped working altogether. Everything else works fine but if you need a 450 degree oven we are out of luck. Very annoying for a 2 year old stove. Repair company recommended by LG came by and charged me $93 to recommend that I spend another $330 in parts and labor to fix. Will next try this site's solutions first. LG was quite blase about the whole thing and happy to say it's not under warranty. Incredible. I will never ever buy LG again.

  • dbarnett Dec 24, 2011

    I was down to one element working...others either didn't turn on or I couldn't adjust heat. Only regular bake worked....no clean, no convection....my son and I pulled out the stove, unplugged it, took off back top panel and pushed ribbon connectors in. One seemed to be partially out. I didn't pull them out and wipe down as they didn't come out easily and I was afraid to break them. Bottom line is that everything works now. Amazing. I would recommend that before you even go through the effort of taking the back off you first unplug and replug in the stove. That might be sufficient to reset everything. Good luck.

  • Tim B Jun 26, 2012

    2 burners on my lg range were not working. As suggested, I took the back panel off ad cleaned the ribbons with rubbing alcohol and a paper towel. Works perfect now! Simply awesome!!! Thank you all :)

  • rusty6804
    rusty6804 Aug 23, 2012

    Excellent description of how to fix! It worked!

  • jaymie105
    jaymie105 Mar 02, 2013

    I have been dealing with this problem and looking for a solution for almost 9 months. All I can say is THANK YOU! THANK YOU! THANK YOU!! Problem solved!! Going to bake some banana bread now!!

  • brandonta443
    brandonta443 Mar 04, 2013

    shows me for buying lg. every other appiance and electronic device in my house is samsung and they all work great....got a good deal on the lg stove, now i know why

  • leomila
    leomila Mar 12, 2013

    Whow ! I can't belive it work! Thank you so much! 2 years after i boght the unit it fail, warenty expire i call a repair service they " had " to replace the electronic panel cost of repair $350, it fail again 1 year later but i did not purchased the repair warenty ($75) so i google the problem and find you. thank you and jc grimes for saving me $$$$$

  • KARI WILLIAMS May 15, 2013

    You guys rock. I haven't had my oven working for 2 years because I was told it was over $400 to fix. I just did the ribbon connector cleaning and it works!!!!

  • Jena Elliott Jun 09, 2013

    Thank you ironmc!!! This resolved the issue with my stove!!! I am sooooo happy!!!

  • Michael M tv Aug 30, 2013

    What a blessing it was to use the advice posted here and to discover it actually worked! I would only like to add that i cleaned the connection and my touchpap did not work initially. So I detached the oven's back cover again and reinserted the ribbons after one more wiping of the ribbons. I was a bit tentative about pushing the ribbons into place and as a result I believe they lacked a firm contact position. After my second effort I can report that all the touchpad functions work perfectly. It has been quite some time since this has been the case. Without perjury I can blame my engaging the self clean feature. Thanks to everyone who gave such effective advice.

  • Sylvain St-Germain Sep 17, 2013

    specia thanks to Ironmc the two ribbon trick did the job,i followed you're instructions powered the oven back on and bingo.So thank you very much iam happy happy happy!!!!

  • shane
    shane Nov 06, 2013

    after you clean these 2 ribbons leave the upper panel removed and your problem should be solved.. hear and moisture can escape better now

  • Jim B
    Jim B Dec 16, 2013

    Okay. Here"s what worked for me. Unplug the range to kill the power. Remove the small metal cover where the power cord enters thr range. It is held by two sheet metal screws and is easy to remove. The power cord has roughly 6 screws that attach it. Take a phillips head driver and be sure all are tight. Blow out any dust. The most important thing is to find the "green screw". It is located behind where the power cord attaches. Tighten this securely. Mine was only tightened about half way. I am sure it has been like this since the install in July 2011. I plugged the unit back in and all button functions now work properly. It was probably the ground wire, but check all screws that attach the cord. I sure hope this helps you out.

  • Jim B
    Jim B Dec 16, 2013

    Check the ground wire connection where the power cord enters the range. You will have to remove a small metal panel. Look for the green headed screw where all the cord wires connect. Check to be sure all the screws that hold the cord to the panel are tight. Mine was really loose I am sure since install in 2011. When I tightened all buttons worked as normal. Be sure to unplug the range before doing this. Hope it helps.

  • Tom Schrader
    Tom Schrader Jan 06, 2014

    THANK YOU THANK YOU!! we have bee having problems with it, but i yu tried enough times it would eventually work.but today was the day it just would not turn on at all. AWESOME answer!

  • Eleanor
    Eleanor Sep 14, 2014

    I have had the same model LG range for not quite 2 years and my start button was doing the same. I called the 1.800 number on the appliance to no avail .... the woman was as much help as a squashed grape. "You must have the door lock on" she kept telling me ... and I kept insisting "no, the bloody START key on my oven control is NOT working!" Today, after sporadic use of my oven [stove works fine] I found this lovely nugget of appliance repair wisdom and ... it is hereby sorted out. I am so happy that I will be able to bake again [I am an avid baker and cook!]. Thank you SO so much for sharing this tidbit of information!!!

  • natasha
    natasha Sep 14, 2014

    how do you remove the blue ribbons? it looks like it could slide out but then it looks like im going to pull the end of the ribbon right out of the holder...

  • Jenn Graham Jan 15, 2015

    I started having a problem with the start button and the timer button shortly after running the self cleaning oven. Now, when I use the oven, the start button stops working, or works sporadically. The timer, well, I can't use that if the oven's hot unless I want to take a run to the breaker box to shut off the beeper when time is up. I will try this fix, but I suspect I have a bit more involved problem since it seems to be linked to heat. I'm thinking the self cleaning mode may have fried my ribbon connections :(

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The lock and unlock works well for the 4 - 5 button problem. However the "start" button failure is another problem altogether. I had this problem and found that the ribbon connector attaching the membrane switches to the circuit card (PWB) is where the problem lies. The ribbon cables (two of them) are connected by a pressure contact connector mounted on the PWB. This connection method is less than robust. the fix is to pull the ribbon from the connector, clean it carefully with a paper towel and some alcohol, and reconnect it. To remove the cable the connector has a small flange that pops up about .05 inch whn you pull on the connector. Once it pops up gently pull the ribbon cable out of the connector. To replace it just push the ribbon back into the slot on the top of the connector and snap the flange back down. I strongly suspect this connector will get dirty again every couple years as the oven vent fumes are not properly prevented from partially passing over the PWB right where these connectors are mounted.

Posted on Dec 05, 2009

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  • jjkautza Nov 21, 2010

    Thanks 'jcgrimes'. Your solution worked great!! It was effortless--took about 10 minutes altogether. I was a little nervous about pulling on the blue ribbon but with a little tug it came out fine. Just note that the blue tab never comes off of the oven. It slides out about 1/2 cm like you said, but then the ribbon is the only thing that really disconnects all of the way.

    You probably saved me hundreds of $$. And now we can cook the Thanksgiving turkey!

  • ionsailor Jan 27, 2011

    Thank-you jcgrimes! After removing the top back panel and cleaning the ribbon edge, the buttons for the range elements are working again. My only mistake was attempting to pull the base of the blue tabs out after sliding them out 1/2 cm. Gently pulling the ribbon is all that is required.

    Greatly appreciate everybody else's comments on what worked for them too. Thanks for posting.

  • Lisa Kuiper May 15, 2012

    I've had my LG range for about 4 years and haven't had any problems ( also have an LG fridge and dishwasher and have had problems with them within 2 years of installing them--not a big LG fan at this point!) until the other day. I used the self clean and then oven worked for 2 days then "start" button wouldn't work (so nothing on the oven worked). Tried the reset thing--nothing. So I pulled the oven out, took off the back cover, pulled out the blue cables, cleaned them, plugged them back in and like a miracle(!) it works! Thank you so much!!! You saved me a min of a hundred dollars! Wasn't hard at all!

  • Jeannie White Jan 30, 2013

    Thank you!! same issue as llckuiper. Used the self clean, then the start button only worked half the time. Cleaned the cables and it works! So thankful for your sharing.

  • Turan Cetin Sep 24, 2013

    I have LSB5682SS model lg oven last three years nothing but problems . what I think Lg for sure dont buy LG for apliances

  • Tom Schrader
    Tom Schrader Jan 06, 2014

    Awesome Answer!! THANK YOU THANK YOU!!

  • JUDE MULHERN
    JUDE MULHERN Jan 08, 2014

    IT WORKED!!!! THANK YOU SO MUCH :-)

  • Heather
    Heather Oct 06, 2014

    I don't ever comment or make reviews, however today I feel inclined due to how much this helped!!! WOW!!! Our LG stove's START button stopped working 3 days ago. I finally had time to call LG customer service today. They said since mine is from 2011 the 1 year warranty does not apply anymore. It would be $89 to have them come out, $100 to diagnose it and $150 to $250 for the part. ARE YOU KIDDING ME! I then decided to call Sears to find out what the cost to have them come out would be. Again, by the time the charge for service call, labor and parts the low end of my repair would be $275 to $300. My point, thank you thank you for posting this 5 years ago. It took me less then 10 minutes and was so simple. :-))

  • Hugo
    Hugo Oct 09, 2014

    Try the recall:http://www.lgelectricrangerecall.com it work they change all parts for free at home

  • mike brouard
    mike brouard Nov 29, 2014

    Wow.Thank you for the info. Ours had started to act up this week. Wife was worried about it since we are having a party. Sure enough this morning the none of the bake or the start button worked. Tried to massage it this had worked in the past but nothing. I pulled the top back cover and there they were. The two ribons. I just patialy pulled them out and then pushed back in. Everything works normal now.

  • Lisa Nov 17, 2015

    Our bake button wouldn't work along with all the others on that pad, my husband removed the cover, took out the ribbon to the left and cleaned it with rubbing alcohol, plugged it back in and it works better than it has in months. Thank you so much for the info!!!!! Saved us a lot of money for sure!

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This happened to me on Christmas Day morning & it happened once before. I finally remembered how I fixed it. There is a lockout feature on the oven - push the "Clear" button & then push the "Start" & keep it held in until you see the lock button light up (takes awhile) & then push the "Clear" button again. After I did this the "Clock" worked again - reset the clock to the correct time & push "Start" Then click on "Bake" set your temperature & push "Start". Hope this works for you. It got me out of cooking Christmas Dinner!!!!

Posted on Dec 27, 2008

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  • brhake Nov 19, 2010

    I had similar problem. Broil button and Oven Light button would not work. "Toughs" suggestion worked! I pressed Clear then held Start until the lock light came on. (Door Lock) Then pressed and held Start again until the lock light went off. All the buttons now work!

    I don't know what locking the oven door then unlocking it again has to do with making the Broil and Oven Light buttons work again but it did....??? Thanks!!!

  • Dtheoharides Sep 05, 2011

    Worked great for me when clock would not reset

  • Toughs Sep 05, 2011

    Yes, i usually have to do this each time I use the self-clean. Annoying, but it works! We have also had to replace the hidden bake element once

  • Toughs Nov 13, 2011

    I have finally found the best solution - it is on it's way to the E-Waste Depot. This range is a POS. We have replaced the sub-relay asssembly unit 2 times now. It has gone again & it was just replaced 6 months ago. We have also replaced the hidden bake element once. It used to only have issues after you used the Self Clean - had to remove the back panel after the clean cycle & remove the blue ribbon cables. I think I might take a sledge hammer to it first & then drop it off. We have 5 other LG appliances - the fridge & dryer have both been replaced under warranty, unfortunately the stove starting having issues after the warranty. It is being replaced with a KitchenAid.

  • KARI WILLIAMS May 15, 2013

    You guys rock. I googled this 2 years ago when my start button quit and nothing (oh, $400 to fix). I just fixed it in less than a half hour!!! Thank you!

  • shane
    shane Nov 06, 2013

    after you clean these ribbons leave the top portion of back cover off and problems is solved... at least it is working for me now

  • Edward Fazio
    Edward Fazio Jan 19, 2016

    Eddie. Tried your suggestion to fix the timer not working. Seems to have solved the issue. Problems started to occur within 12-18 months from purchase. Also have an issue with error code f11. Oven cuts out at 100 degrees farenheight. I then shut off the oven and restart. This works but have no confidence in the unit. May need a service tech look at it. Anyone have thoughts on this error code? Paid nearly 2k brand new. LG electric range is such a P.O.S. Many thanks for your idea on the quick fix!

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Our LG range suffered from the "4" and "5" buttons not working, the large-to-small element selector not working plus several up and down functions not enabled. Technician unplugged the range, removed the back, unplugged and repluggged all the ribbon connectors. All works now.

Posted on Dec 22, 2008

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Here's what it looks like in the locked position
LG Electric Range Oven touchpad buttons not workin - 9_23_2012_2_19_13_pm.jpg
unlocked
9_23_2012_2_19_36_pm.jpg
Pull on the ribbon to remove. ReLG Electric Range Oven touchpad buttons not workin - 9_23_2012_2_19_55_pm.jpgll.
9_23_2012_2_19_55_pm.jpg

Posted on Sep 23, 2012

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  • sylnalise
    sylnalise Dec 14, 2012

    THANK YOU!!!! You saved me 200$!!!! I had the same problem and just did exactly what people were saying and it works fine perfectly!!!

  • David Poulin Feb 23, 2013

    LSB5611/SS LG electric range with same problem; clock, timer and start buttons not working. This solution fixed the problem . Thanks very much!!!

  • David Poulin Feb 23, 2013

    LG electric range LSB5611/SS with same problem; clock, timer and start buttons not working. This solution fixed problem perfectly. Be careful pulling ribbon - only the ribbon comes out, after the plastic flange pops up. Just pull on the ribbon after the flange is released. Thanks!!!

  • Xavier
    Xavier Nov 24, 2013

    I just unplugged it, cleaned the panel, tried to unlock the ribbons and that was it! My stove is working again. Thanks for the solution. I wonder if LG cares about customers service >:( Good thing: I just saved 150$

  • Lisa Stegink
    Lisa Stegink Nov 24, 2014

    Thank you - photos were just right and saved us $160 - and we are not otherwise handy!

  • Pam Lendi
    Pam Lendi Jul 16, 2016

    You just saved me $125 to the LG repairman. Followed your directions- the pictures were helpful. Wiped off the ribbons and replaced and voila now ALL the funcitons work. I was only able to use "Favorites" on the oven options, which was pretty limiting :) Thank you!!!

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My LG oven/stove top would come on only when they wanted to. I have had numerous problems getting the buttons to work. Cleaning the ribbon made all of the difference. It's a shame to spend the kind of money for this type of range and get this poor quality of product and absolutely no help or concern from the manufacturer. I will under no circumstance purchase any LG product of any kind in the future. I will cook with wood if that's what it takes. If you have the same problem, I would suggest using the above solutions from "ironmc" and "jcgrimes". My stove top and oven are now working. Thank you!

Posted on Dec 21, 2009

  • Garden of Solomon Aug 08, 2013

    you are so right!!!!!!!!!!!!!!!!!! read revelation chapter 18:10,16,19

  • Garden of Solomon Aug 08, 2013

    upload a video on You Tube,,,,this is your right!!!!!!

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I don't have any solution except the possibility of a class action lawsuit against LG. I too, have been having problems with the touch panel since the stove was about 18 mos old. This is an expensive stove and we, as consumers, should not have to put up with this. it is time for companies to stand behind their products with a reasonable warranty (5yr for this stove) based on what you pay for it.
Signed - A very unhappy LG consumer!!!!

Posted on Jun 21, 2010

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  • Garden of Solomon Aug 08, 2013

    Revelation 18:10,16,19,,,,,,,,,

  • Garden of Solomon Aug 08, 2013

    why not upload a video to You Tube

  • Donna McMillan
    Donna McMillan Oct 09, 2013

    Me to this will be my second pannel and it is 5 years old I will never buy lg again

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I also have this problem and I hate my LG stove. The only solution I have, and it always works, is to give the control panel a big old-fashioned slap. I'd like to give one to the LG engineers who made this piece of **** too.

Posted on Apr 26, 2010

  • Kim McGuire
    Kim McGuire Jun 19, 2012

    My sentiments exactly! LOL. Do NOT buy LG under any circumstances. I have heard nothing but complaints from everyone I know who has any LG appliances. The products, warranty and service all ****.

  • Garden of Solomon Aug 08, 2013

    Ecclesiastes 8:14

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Cleaning of ribbon solution...worked for me. YES!!!
Our first failure happened under warranty, so the panel was free, but not the labour...arghh.
A second failure of some buttons happened just a year after, and I luckily happened on this thread. It's a very simple fix and took less than half an hour.
That probably means that on failure 1 there was no need to replace the whole panel; merely disconnecting and reconnecting the ribbons is all it takes. What a waste that was.

Posted on Apr 18, 2010

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Jcgrimes Solution #4 - fixed our stove and saved us $110 - the cost of a repair person just to look at the stove. I had the same issue the START button would not click and turn on. Taking off the panel is easy, but getting it back on is a little bit of a chore. It took us about 45 minutes to fix, but well worth the savings. LG no longer makes this model - the warranty for this $800.00 stove is only 1 year. I will never buy LG again because they don't stand behind their product.

Posted on Jan 06, 2010

  • Garden of Solomon Aug 08, 2013

    Please read,,,,,,,,,,,,, Proverbs 30:14

  • Garden of Solomon Aug 08, 2013

    Proverbs 24:19,20

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Disconnected large ribbon wiped it off pushed it back in as far as it would go the recliped the snap.. worked great!! thanks for the sugg.

Posted on May 25, 2010

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This product have a recall. I call LG and they change the parts for free at home!
http://www.lgelectricrangerecall.com/ca_fr/

Posted on Oct 09, 2014

  • Hugo
    Hugo Oct 09, 2014

    English link:http://www.lgelectricrangerecall.com

  • Sean Zhang
    Sean Zhang Jul 09, 2015

    If your model # matches the recall list, your S/N might not even the symptom matches and then it's not free repair. What a shame. Don't waste time and fix it according to the info provided by some nice contributors in this thread. It took me 30 min to get a "you're not qualified" answer from LG and 20 min to fix it by myself.

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Just as jason_lee_kl described, I cleaned my ribbons. I used a q-tip and rubbing alcohol to clean, and a little dielectric grease to keep the connection clean for long term. Any autoparts store or electrical supply place will sell you a small amount of this grease for cheap, and it's made for electrical connections.

I waited 2 months to post this, and I have had NO problems since using Jason's solution. Like all of you, I had sporadic problems with ALL of my buttons. Thinking it was a computer or brain problem, and having no reset listed in the manual, I would flip the breaker. Then different functions would either work or not. The zero may not work for the oven, or one of the burners would not let me go up, but I could go down, etc.

ALL PROBLEMS GONE!!!

Thanks Jason.

Posted on Jan 18, 2013

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Thanks so much for the advice. Had a Sears repair already booked but decided to try the above solution. Start button & timer/clock setting buttons all not working after a self-clean cycle. As suggested I removed the top back panel along with a few screws from the lower panel so the top would slide out. Pulled the blue ribbon out of the blue connector (after sliding connector partially in & out a few times, ribbon slide out & I wiped it & placed it back into the connector. Oven working like a charm & saved at least a $99 service call & likely the unnecessary cost of a new circuit board. I had already replaced the circuit board for the stove top 20 months after purchase & stove is now 5 years old. What a lemon!!!

Posted on Jun 23, 2011

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  • Toughs Nov 13, 2011

    I have finally found a solution - the POS is on it's way to the E-Waste Depot. We have replaced the sub relay assembly on it 2 times now & the bake element once. The sub relay assembly has gone again. It was just replaced 6 months ago. This range used to only have issues after using the self clean feature, you had to remove the back panel & remove the blue ribbon connectors clean them & connect them again. This was an expensive range & there is no reason that one should have to do this. We have 5 other LG appliances, the dryer & fridge broke down under warranty & they were replaced. Unfortunately, the range started having issues after the warranty period. I think I might take a sledge hammer to it before delivering it to E-Waste Depot. We are replacing it with a KitchenAid range.

  • Garden of Solomon Aug 08, 2013

    Proverbs 22:8

  • john
    john Dec 09, 2013

    This peace of Junk cost me Thanks giving dinner Thanks LG .I have had service tecs that were as lost as I was until i saw tread ironm tread. I did exactly as he stated removed the ribbons cleaned with paper towel and everything is working fine. Thanks a bunch being so close to XMAS I didn't want to spend that extra Money on a new range.

  • Nancy Merritt
    Nancy Merritt Apr 04, 2014

    This worked for me too! Amazing $2 solution and easy peasy. The worst part of the job was cleaning up all the gunk behind the stove.

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I don't have anything new to add but I wanted to add another confirmation to the fix that's stated here with the blue ribbon cables. My left rear burner would turn on and the left front would too, but only if the rear one was also on. The other 2 burners, the warming zone, and the oven would not turn on. I could set an oven temp but the start button wouldn't work. On rare occasions it would but it wasn't predictable. I removed the two blue ribbons cleaned them and reseated them and everything now works perfectly. I didn't see any dirt or grime on my ribbon connectors and I'm not sure if cleaning them or ensuring they were seated properly was the actual fix. Either way give this a try. 20 minutes with one person and a Phillips screw driver is all it takes. PS. Much thanks to the previous posts for providing the solution. Having a working stove for no repair costs means SO much to me and my limited budget. Thanks!!!

Posted on Dec 16, 2013

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I was very skeptical as mine felt like the buttons weren't making contact. However the 'cleaning and reseating of the blue ribbons' worked for me too! Thank you so much! Model: LRE304538T

Posted on Mar 26, 2013

  • rayB Mar 26, 2013

    I was very skeptical as mine felt like the buttons weren't making contact. However the 'cleaning and reseating of the blue ribbons' worked for me too! Thank you so much! Model: LRE304538T

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We can get the stove on but we cannot turn it off, So now we go downstairs and flip the breaker. We can only get 2 of the burners working. I called LG and they told me it is not under warranty because it is just over 2 years old but they did agree to send a tech out to diagnosis the problem and see if it is flaw in the design. Now looking at this page I now know it is. Not happy with LG at all.

Posted on May 23, 2010

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I paid for service call 3 Times for my LG range for a total of $375. The last straw was when the oven door fell off the hinges after having it on self clean. I immediately got rid of my LG range....a waste of $900 as range only in usable condition for 2 good years!!!!

Posted on Jan 15, 2015

  • Angela Berry
    Angela Berry Jan 15, 2015

    I paid for service call 3 Times for my LG range for a total of $375. The last straw was when the oven door fell off the hinges after having it on self clean. I immediately got rid of my LG range....a waste of $900 as range only in usable condition for 2 good years!!!!

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I have been doing the ribbon cable cleaning every year now since we bought this POS.

Has anyone tried anything to permanently(or more permanent) fix this. Like shielding the connection with silicon or something.

Posted on Dec 31, 2014

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The ribbon clean fixed my problem also - thanks so much for saving me the cost of a service call!

Posted on Nov 05, 2014

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You are my hero fixed my problem as well. Just spoke to LG earlier in the week and was just about to call service tech.


THANKS A MILLION!!!!!

Posted on Jul 03, 2014

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Solution 1 worked perfectly. Only problem I had was that I used an alcohol pad to clean the ribbons and the first pad I used didn't have much alcohol. After I used a better pad it worked great. Thanksgiving is saved!!!!

Posted on Nov 17, 2012

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Just pulled the ribbons and cleaned the leads with alcohol, worked like a charm. Took me less than 15 minutes. THANK YOU, THANK YOU , THANK YOU!!!!!!!!!!

Posted on Aug 17, 2016

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Had the same issues with LG LRE30453ST doing the same thing. The oven start button wouldn't work, took panel off back and then found a blue ribbon was partially connected on the chipboard inside. Reconnected it and it works fine now.

LG Electric Range Oven touchpad buttons not workin - c6923918-4cac-440e-aa35-813d3f1af73b.png

Posted on Jul 02, 2016

  • Mark Smith Jul 02, 2016

    Had the same issues with LG LRE30453ST doing the same thing. The oven start button wouldn't work, took panel off back and then found a blue ribbon was partially connected on the chipboard inside. Reconnected it and it works fine now.

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If ribbon comes out of connector by mistake is that a problem?

Posted on Feb 05, 2016

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First time buttons stopped to work on my LG oven about 6-7 months ago, problem went away by itself, then on Thanksgiving morning start button was dead and we could not turn on oven. I came to this page and used alcohol to clean ribbons. Worked! Them stopped again, and again, and again. Last time i did not even put the top panel back on. Easier to get there to unplug the ribbon, wipe it with alcohol and play it back in. LG is garbage.

Posted on Jan 07, 2016

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Thanks, I re-seated all of the jumpers on the boards, gave them a thorough cleaning with alcohol, swabs, and a dental pick. And it WORKED!.. Thank you Denizens of the interwebs, you just saved me lots of cash. :)

Posted on Nov 30, 2015

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Thank you soooo much!!!! Solution one worked!!

Posted on Mar 05, 2015

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I have a maytag MER6772 Gemini Electric Rage it gave the F1-2 code. What must I do to Fix This Problem?


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