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I have a compaq presario c300,after installing everything it tells me towards the end no sound devikce found?how can i resolve this problem????

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  • tobkor Dec 09, 2008

    Thank you for your response,imagine i have tried and i had ttried before but still i get the prompt 'Driver Installation failed.Could not find the device for this driver' that is after installing the two drivers,1st the chipset then followed by the other one

  • tobkor Dec 09, 2008

    Thank you for your response,imagine i have tried and i had ttried before but still i get the prompt 'Driver Installation failed.Could not find the device for this driver' that is after installing the two drivers,1st the chipset then followed by the other one

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You have install chipset driver first then followed by audio driver...

Posted on Dec 09, 2008

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Here is a link to the two drivers that you need
ftp://ftp.hp.com/pub/softpaq/sp32501-33000/sp32646.exe
ftp://ftp.hp.com/pub/softpaq/sp35501-36000/sp35940.exe

Posted on Dec 09, 2008

  • Eric Mitchell
    Eric Mitchell Dec 09, 2008

    You may want to force install the sound driver (Thats how I have had to do a few computers) to do this you go to
    1. click Start-
    2. click Control panel-
    3. If in catagory view (background is blue If white go to #7)
    4. click printers and other hard ware-
    5. click Add hardware(its in a box off to the left)
    6. Or If you are in classic view (background is white if blue skip #4,5,7)
    7. click add new hardware.
    8. If you have winrar skip to 10.
    9. If not copy and paste this link and download and installhttp://www.rarlab.com/rar/wrar380.exe
    10. Now lets make sure you have the file you need it will be titled sp35940.exe
    11. If you do not have it dowload from location in my last post (have to copy and paste to download) If you do go to 12.
    12. At this point you should have winrar installed, Have add hardware still up and have sp35940 on you your computer if you do not have all these then please go back and do them.
    13. right click sp35940 and click extract to sp35940
    14. you will now have a folder call sp35940
    13. Go back to the add new hard ware window and click next. (default selection should be yes)
    14.scroll all the way to the bottom and click add a new hardware device and click next
    15. Select Install the hardware I manually select from a list and click next
    16. Click sound,video and game controllers and click next
    17. click have disk
    18. click browse and manage you way to the new file we made and dubble click windows xp then thrifty 10
    19. Click open then ok
    Now you should see it in the box and select it and click next
    You may see a warning but choose to continue
    After that is done repeat steps 13 up but when selecting the folder select thrifty 11






  • Eric Mitchell
    Eric Mitchell Dec 09, 2008

    Can you look on the bottom of you laptop and find the service repair code or spacific manufature code and post it please so I can look up your hardware

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