Question about Xerox DocuPrint N17 Laser Printer

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ROS Trouble with Xerox DouPrint N17

How much would it cost to fix the following problem?

With an old Xerox DuoPrint N17 laser printer, I entered "Config Sheet" on the Control Panel Display, which is recommended in the user guide to test the printer manually; Menus > Print Menu > Config Sheet > Enter

After some rolling noise without any paper feeding (although there were prenty of paper sheets in the trays), the following error message appeared on the display; ROS Trouble, Power Off/On.

Upon consulting an administration manual, I found the following descriptions; This message indicates there is a problem with the ROS controlling ASIC. ACTION: Power OFF the printer and power ON it again. If the message appears again contact your dealer or Xerox.

I powered it off and then after 1 minute I powered it on.

I repeated the above "Config Sheet" command but got the same error message.

I did not call a dealer or Xerox, because I would like to fix it myself. Therefore, I just want to know how serious the problem is and how much would it cost to buy replacement parts if it is easily fixable.

Thank you for your help in advance.

Katsu

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  • Anonymous Mar 16, 2009

    I am from Brazil and I have tha same problem.

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  • 2,072 Answers

The ROS is the laser. Believe me you can replace the machine for less than the cost of a laser. The Polygon motor is most likely bad in the laser. I would guess in the $500 range for the laser

Posted on Dec 09, 2008

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