How much would it cost to fix the following problem?
With an old Xerox DuoPrint N17 laser printer, I entered "Config Sheet" on the Control Panel Display, which is recommended in the user guide to test the printer manually; Menus > Print Menu > Config Sheet > Enter
After some rolling noise without any paper feeding (although there were prenty of paper sheets in the trays), the following error message appeared on the display; ROS Trouble, Power Off/On.
Upon consulting an administration manual, I found the following descriptions; This message indicates there is a problem with the ROS controlling ASIC. ACTION: Power OFF the printer and power ON it again. If the message appears again contact your dealer or Xerox.
I powered it off and then after 1 minute I powered it on.
I repeated the above "Config Sheet" command but got the same error message.
I did not call a dealer or Xerox, because I would like to fix it myself. Therefore, I just want to know how serious the problem is and how much would it cost to buy replacement parts if it is easily fixable.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
You may have to replace the laser unit. Code 10 is a warmup failure. You need to reseat the connector to the ROS Harness first. If the issue persists, replace the laser unit. Issue persists, check continuity between pins J15 and J151. If there is continuity, replace the Engine Control Board, if not, replace the ROS Harness
Try reseating the waste toner then all 4 drums, see if the chips are mating. Most likely either the machine software is corrupted and needs to be reloaded, or the MCU board has failed, could also be a bad laser, called the ROS.
ERROR 14-372 ROS MOTOR FAIL , ITS THE MOTOR THAT ROTATES THE POLYGON OF THE LASER BEAM , ITS LOCATED , BELOW THE SCANNER UNIT AND OVER THE COPY/PRINT CTG. 13R557/13R558 . IT CAN BE ONE OF 3 THINGS THE ROS ASSY. (LASER SCANNER UNIT OR ROS) , IOT DRIVE PWB(THE PC BOARD BELOW THE NVM AND IOT-SYS) OR A PROBLEM ON THE WIRING HARNESS / POWER SUPPLY. WE CAN REPAIR THOSE UNITS OR I CAN PROVIDE YOU THE PART NUMBERS IF YOU WANT TO ORDER THEM NEW FROM XEROX . firstname.lastname@example.org