Question about SanDisk Sansa e250 MP3 Player

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Fried Player Yesterday, I tried to put my e250 onto a car player. After finally inserting the plug, the e250 started smoking so I quickly pulled it out. Then, it froze and the screen was blank. I tried turning it on(the hold button wasn't on) and turning the wheel but nothing would happen. However, if i tilted at an angle I could see what the screen displayed before it was fried. After opening the back and playing around with the battery I got it to turn on but it said I had low battery. Now, I plugged it in to the charger(computer usb)but the screen is a little cut up and it wouldn't work like it used to.

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Re: Fried Player

Probably needs replaced, but try the software fixes:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 26, 2008

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Hi, I have unplugged my MP3 player from my computer and it does not respond to any switch. If I put it back into the computer it reads that it does not recognise the removable device . Can you help? Thanks

Hi there,

Initially, you can hold down the power button down for 20seconds to do a reset.

You should do the "safely remove" procedure when unplugging the MP3 player from the computer's USB port, otherwise it will get fried and damaged over time. If you have just been simply pulling the plug off all these times, then I guess that was what happened - the battery got fried. Anyway, just try to plug your MP3 player to another USB port on the computer or better yet, to other computer's usb port.

Please let me know how this goes.

May 30, 2010 | SanDisk Sansa e250 MP3 Player

1 Answer

How come i cant sync my music onto my sansa e250 when i plug it into my new laptop but it does charge?

connect your sansa open mediA plAyer click on tools options devices double click on your sAnsA put A check next to start sync etc... click okAy i hope that works with windows media plAyer.....

May 31, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Player will not turn on

i had the same problem, look on the back and at the buttom theres a restart button its really small so look carfully.
once u found it get some thing little and put it threw the hole and make sure u click it then try to turn it on, mine worked.

Feb 20, 2008 | Samsung YP-K3 MP3 Player

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How do i get a video onto my sansa e250?

use the converter cd it came with, browse media, once the file is converted its add to the mp3 player i haven;t used it for video's yet only photo's but i'm sure it would work the same as long as its plugged in ofcourse

Jan 02, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Mp3 format??? HELP, PLEASE!

I don't know about converting the MP3s to WMAs, but I had the same problem with "corrupt files."
What fixed that for me was instead of dragging and dropping files onto the Sansa, I synchronized them using Windows Media player, but only do 10-20 songs at a time, because if you try to do too many, they probably won't show up. I know it's tedious and annoying, but that's what did it for mine :) I hope this helps.

Dec 30, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Mp3 format??? HELP, PLEASE!

No You Don't Have To Converter The Tracks. It Depends On How You Put The Tracks On Your Sansa, Do You Drag And Drop Or Do You Sync With Copy To Device In Windows Media Player 9, Or Sync In Windows Media Player

Dec 30, 2007 | SanDisk Sansa e250 MP3 Player

4 Answers

Can't download music onto my Sansa e250

If you have more than one USB port try another port. If not try downloading Yahoo! Music Jukebox.

Dec 27, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Player will not turn on

I had the same exact problem too. Hold the botton down for at least thirty seconds. After press the botton as if you were turning it on. If it does it worl try it a couple of times. That's to me too and I was upset. I hope this helps.

Dec 23, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

I need help now plaease

try and reformat it. go into MY COMPUTER after plugging your mp3 player into the computer, and right click on the mp3 player icon. Then click on reformat and click start, but dont do the QUICK FORMAT on it. Once you do this youll see what I mean, and i hope that this helps you with your Mp3 Player. Maxx

Jan 21, 2007 | SanDisk Sansa e250 MP3 Player

3 Answers

Wont upload music onto device!

hey, the same thing just started happening to mine. Let me know if u find a solution.

Jan 17, 2007 | SanDisk Sansa e250 MP3 Player

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