Question about LG Microwave Ovens

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Erratic microwave timer dial

I have an LG microwave with a mechanical timer dial, since I don't like the digital type. After a few months of use, it has developed a serious problem: sometimes when the timer is set to a short time, e.g. 2 minutes, the dial will spontaneously turn clockwise to a longer setting - 30 minutes or more! Once when I was out of the room, this happened and the food caught fire - smoke was everywhere and a serious house fire could have resulted if I had not switched it off, since the dial did not appear to be returning to the 'off' position.

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  • coop069 Dec 13, 2008

    The LG microwave I have is MS-2327B. This model is sold in the Middle East, where I work. It may not be on sale in the US.

    (Claudia Cooper - poster of the above problem: erratic timer dial).



    I really hope you can advise on this problem

  • William Miller
    William Miller May 11, 2010

    Please reply back with your model number so we can help you.


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  • LG Master
  • 9,011 Answers

You can visit LG's site here and pick your region, then your country.

Then look in the red strip near the center top for the Service Centers link.

They may sell parts in case you or a friend want to do it yourself, but if not, they certainly can do the repair for you.

If it's less than one year old, it should be fully covered under warranty, I would think.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Dec 15, 2008

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Posted on Jan 02, 2017

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