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Can't play or burn a cd with my IBM thinkpad running windows xp

When I open windows media player, I get the message insert cd, even though the cd is inserted. What can I do?

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Your CD ROM lens needs to be cleaned...So use a lens cleaner to clean it....

Posted on Dec 09, 2008

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If your trying to reinstall a new copy of Windows in your computer then first thing you need to do is change the Boot sequence of your computer so it will load the Windows CD you inserted then it will run the set up.

To change Boot sequence:
1. Go to BIOS - Press F1 or F2 (depends on model of your computer) immediately after you turn you computer on
2. Go to Boot Menu on the top of the window
3. Change your Boot priority - make sure your dvd drive is your first or primary boot.
4. Press F10 to save and exit.

Make sure you have your Windows CD inserted before pressing F10 coz your computer will restart and will loadautomatically load and run the Windows Setup

Note: If a message "Press any key to boot from CD" appear on a black screen press any key to start the set up

Your Feedback is greatly appreacited.

Hope this information will be helpful. Thank you for using FIXYA.

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Ibm thinkpad A31 Windows unable to start normally. Message on blue screen indicating "unmountable_boot_volume". Also got "Kernal_data_inpage_error" message. Does this indicate hard drive failure??


No, this is a known error within Windows. Read more information on it here: http://support.microsoft.com/kb/555302

But, if you are like me and don't like to read, just put your windows XP installation CD into the CD-ROM, boot up from the CD-ROM, DO NOT reinstall the operating system...just repair the installation and run "chkdsk /r".

Once that is done, restart the machine and it should boot up fine.

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While it's not legal to download, and burn DVD's illegally, if your rom has issues reading burned DVD / CD data, your drive may be faulty, or just needs to be blown out. Use a can of compressed air available from most office supply stores and blow any dust or debris out of the drive. Be careful not to touch the Lense, they are quite delacate.

If your drive still fails to read burned media, but does fine with normal media, the drive may not be able to read burned media at all, and you will need to replace it to do so.

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hi im josh in cebu phils. friend when it happens when you cannot burn your cd the problem centers on the software and device it self. the first thing to do is try to reinstall or install other burning program such as alcohol, nero, etc.try different programs.when it stilll occurs then the problem is you device.just replace it. Good luck

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Hi and welcome to FixYa,

Initially, pls download this quick fix patch. This addresses problems such as what you are experiencing in both Vista and XP.

Good luck and Thank you for using FixYa. Happy Holidays.

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Sounds like you need a DVD decoding software, ie... winvid, interdvd, and powerdvd. Windows media player will play some DVD's, but many DVD's, especially newer ones, need an additional decoder in order to work. You will be able to find the software at filehippo.com, download.com, or IBM's support site. Keep in mind that burning software, ie... nero, roxio, and dvd shrink, have decoders in order to burn the DVD, so they will work as a decoder in conjunction with your media player.

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