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A burning smell while Maytag neptune was washing.

My wife thinks it could be a belt. I think it smelled of buring plastic and seemed to be coming from the control unit.

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Shut down and unplug machine a.s.a.p.! It could be your door latch wax motor failing which will burn the R11 (resistor) and Q6 (triac) on the machine control board. You did not mention which Neptune you had... If it is a MAH3000, MAH4000, MAH5500A or a 2000 stacker and you have not replaced the door latch wax motor (12002535) then your time is up. See for details for the repair kit or you can purchase a new control board and 12002535 wax motor and be up running quickly before the clothes pile get too high.

It could be the seal and/or bearings if the machine is starting to get loud in the high speed spin cycle. If so, See for the seal and bearing kit plus they offer a special Neptune bearing tool for rent called the tony tool. A Maytag technician will want to charge you $900 to replace the whole outer tub? Why replace it when just the bearings and seal kit need changed?

Posted on Dec 10, 2008


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Tub bearings get worse, if they faulty, the machine would be noisy and getting louder. Sudden burning smells usually mean an electrical failure of a component but if this has stopped and the machine is working properly, its possible that something has got caught up in the rim of the tub or gasket area and during spin it has got "burnt" by being dragged around the edge. Have a close look at your clothes that were washed on that day for signs of burning or damage and around the top at leading edges of the tub for signs of melting or damage.

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The solution is to replace the belt with a new one. To replace the belt you can open the back lid of the washer. Remove the old belt & remove the bolt holding motor. Now remove the motor, remove & replace the 2 plastic isolators with the new ones supplied with the belt on the motor spindles. After re-installing the motor & bolt adjust the new belt.

Please post back for any further assistance.


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