Question about Dryers
Want to know if anyone else has experienced a problem with this model dryer. At the drum seam towards the front near the felt gasket there is a crack in the seam weld that has moved into the metal causing a tear into the metal approx .75 to 1" in length. Metal at the tear seems very, very thin. Can not figure out a cause for this other than just a bad weld. Dryer is a bit over 2.5 years old in a 2-person household so not excessive use. Called Maytag and they offer no help other than 50% off a new drum. Wonder if the drum could be welded to repair? Have a photo if anyone is interested.
I'd say take the 50% off offer. Dryer drums are very thin, and a weld would most likely still make a thump noise every time it passed the drum supports. (two thumps per revolution) I've seen this on other brands which use thin stainless steel drums. (I didn't look up your model to see if the drum was SS or powder coated metal, or galvanized, or whatever) It is not a real common thing, but certainly not unheard of. I'd say it was indeed a poor weld, but the manufacturer's generally won't help much once it makes it past the warranty period. Don't bother rating this, as anything but a FixYa lowers my rating. Thanks.
Posted on Dec 09, 2008
Can't blame whirlpool this is a old Maytag design b4 whirlpool bought them out.
and new drums are stamped out old stock from Maytag
newer drums now are better but back orders still a problem
Posted on Jan 20, 2015
Same problem, Originally purchased dryer 11/2005, drum lasted until 3/2010 then it cracked and split, then I purchased a replacement one online (W10296563 original Whirlpool part), and that one cracked after just one year! I won't buy another drum now, will just get a new dryer...but it won't be a Maytag or Whirlpool for sure. It's a shame and the manufacturer should be held liable for this..it is an extreme fire hazard as the lint can blow through the crack and will fill up the burner and other areas in the dryer..took me 15 minutes to vacuum out all the lint last year...
Posted on Jun 06, 2011
Same problem with my Maytag Neptune purchased at Sears about 3 years ago! I am so upset! I thought a stainless steel drum would be more durable, not less! Maytag offered me 15% of a new dryer or 50% off the parts (not labor). My local appliance store said it would still be cost prohibitive to repair and that I should buy a new dryer. I consider this a manufacturer defect, not normal wear and tear. Maytag should recall these lemons.
Posted on Jul 28, 2009
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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