Question about Canon MultiPASS C530 InkJet Printer

1 Answer

Trouble with color printing

I have recently installed this printer and replaced both color and black cartridges with brand new ones and my printer will not print anything but black. It will copy/scan in color and the nozzle test reveals the colors but it willl not print any color when I print a document or picture. Can you please help? Thank you.

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  • Adrianne Schroeder Mar 11, 2007

    I have now replaced the printhead completely and still cannot get the printer to print in color. What is going on? I need help. Thanks

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  • 46 Answers

Hello,

Have you tried to print a 'test page?'...

Go to 'Printers and Faxes'. Select right click on your printer and select 'properties' on the Printer properties window, select 'Print Test Page' (button at the bottom of the window.

Let me know what's the reseult.

Posted on Jul 04, 2008

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Posted on Jan 02, 2017

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  1. When one or more ink cartridges are empty, for example, Black, the LCD shows “Ink Empty Black” and “Open Cover.” Close the printer’s document support and the document tray.
  2. Lift the top cover to the open position until it locks securely into place.
  3. Pull the ink cartridge hook toward the front of the printer and remove the color ink cartridge displayed on the LCD. Place the cartridge in a plastic bag as it may still contain some residual ink and may leak.
  4. Open the new ink cartridge bag for the color shown on the LCD and remove the new ink cartridge. The cartridge cover may come off when you open the bag. This is not uncommon and will not damage the cartridge.
  5. Each color has its own correct position that is clearly labeled and color coded inside the printer. Keep the ink cartridge in an upright position when you insert it into slot. It will only fit in the correct direction. Press down on the ink cartridge until the hook snaps over it.
  6. If you replaced an ink cartridge while “Near Empty” was displayed on the LCD, the LCD may ask you to verify that the replacement cartridge was brand new one. Example: “Did You Change Black? 1.Yes 2.No.” For each new cartridge you installed, press 1 on the dial pad to automatically reset the ink dot counter for that color. If the ink cartridge you installed is not a brand-new one, select 2.

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I had the same problem, and after scouring around online for a few days, I learned that this is one of the biggest gripes about this printer. Basically, you're out of luck unless you replace EVERYTHING, even though you only want to print black (nuts, isn't it?). So I went out and bought all new color cartridges, and it STILL won't print. I think it's just a bad printer all around. :(

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Have you performed a nozzle test? If one or more of the colors is missing when you do the nozzle test, the printhead itself is likely in need of replacement.

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After performing the clean, again perform the nozzle check to see if the problem is resolved.

If still not resolved, remove and re-install any cartridges you recently replaced to make certain they are installed correctly.

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