Question about HP Photosmart D5360 Printer

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HP D5360 I have a D5360 photo printer hooked up to my HP laptop (with Vista) when I try to print from Microsoft Word I only get blank pages even tho there is plenty of ink in my printer. Please Help me!

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  • Anonymous Feb 04, 2009

    I'm having the exact same issue excpet this happens to me with both my Windows Vista and Windows XP OS. THe printer is pure junk

  • Anonymous Feb 11, 2009

    Exact same problem here!

  • smiles4u1111 Feb 20, 2009

    I just installed a hp photosmart d5360 printer and the word documents are not printing when just a black and white document. If I make the text type blue or red it prints it in a gray scale style. Any suggestions why the black inkjet cartridge isnt working?

  • Anonymous Feb 27, 2009

    Mine won't print black either. It only prints color.



    James Dueitt

    jedueitt@netscape.net

  • jedueitt Feb 27, 2009

    I'M HAVING THE SAME PROBLEM

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  • 93 Answers

Have you tried running the head cleaning in the maintenance section of your print driver? If the lines are clogged it will not print anything, also if ctg has just been changed make sure all packing has been removed. lots of times there is clear tape covering the bottom of ctg so it doesn't dry out when in package. Running the cleaning tool a few times forces in thru the lines and the print head. Usually under the properties of driver, (right click driver and select properties) then find maintanence tab.

Hope that helps
TankMurdock

Posted on Apr 24, 2009

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You will kick yourself !
It drove me crazy for 3 days and I had tried everything ! reloading the software, full system restore and pulled what little hair I have OUT !
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Wait for it !
The solution is so so simple !
As wordpad docs are only usually in BLACK.I decided to change the colour to blue and lo and behold it worked !
Simply my black cartridge was empty ! upon refilling Absolutely everything printed fine !
Sometimes the most simple solution we cannot see !
I hope this has been helpfull to you..............
Regards
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