Question about Sony DRU-710A DVD±RW Dual Layer Burner

1 Answer

How to Install Sony DRU-710A DVD-RW

Windows recognizes that the device is there. It reads a disk then stops and won't install the drivers. Is there anyway to force the drive to read the disk to install the drivers. When I search on the internet and download a program that scans for drivers it says that it's a good driver. Also when I try to view drive D where this drive is, it is not showing on My Computer. Please help in anyway that you can. Thank You.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Sergeant:

    An expert that has over 500 points.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

  • Expert
  • 192 Answers

Hi there,

Cd/dvd drives don't actually require a driver to run. They use "class filter drivers" which are supplied by a burning program like Nero or NTI. These "class filter drivers" only add functionality to the drive. Windows just uses a generic driver "MSCDEX" to run them.

A couple of things to try:

Uninstall the drive. Open Device Manager, click on the + sign next to CD/DVD ROM drives, right click on the drive and select uninstall. Exit and restart your system. When windows loads, it will recognise a hardware change, and will ask if you want to install. Before you click anything, insert the disc that came with the drive (if you have one). This should then install, if not, let windows search. If windows can't find anything, select "I will choose the driver manually" and look for your drive in the list.

Another thing to do, is download the most current Chipset drivers for your motherboard (which I would recommend anyway, even if the above worked).

Update the Firmware version and the internal drivers for your drive. These can be found here: http://sony.storagesupport.com/product/112#drivers

Also, update windows to the latest Service Pack (SP3 for XP and SP1 for Vista) if you haven't got them already.

If you have Vista, did you recently update to SP1 via Windows Update? If the answer is yes, please let me know.

Hope these solve your problem

Regards,
Tim

Posted on Dec 10, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Sony DRU-710A Installation without the disc.


check sonys website for the drivers for it. If not try what you said. Good luck.

May 24, 2009 | Sony DRU-710A DVD±RW Dual Layer...

1 Answer

Wont Read OR Burn DVD's


Hi There that is a hardware failure inside the unit there are two different lasers in the one head one for cd and one for dvd it sound like the dv d head has failed if the unit is new or under warrenty its time to speak to your supplier or if not bite the bullet and invest in anew unit


sorry for the bad news

Regards AL "Alstech"

May 24, 2009 | Sony DRU-710A DVD±RW Dual Layer...

1 Answer

I have window xp my dvd burner worked fine before now it doesnt


What do you mean "it just stays there"? Can you be a bit more specific? The writing speed doesn't really mean anything apart from being able to burn quicker.

The "drivers" for the sony dru 710a can be downloaded from here:
http://sony.storagesupport.com/product/112#drivers

I would also update the Firmware version too.

Hope that works

Regards,
Tim

Nov 14, 2008 | Sony DRU-710A DVD±RW Dual Layer...

1 Answer

Instalaion


Hi there,

You don't actually need a driver. All cd/dvd drives are plug and play. All you need to do is plug it all in to your system, turn it on, and Windows will do the rest. Once Windows has installed it. You can update everything from here:
http://sony.storagesupport.com/product/112#drivers

Hope this solves your problem

Regards,
Tim

Oct 28, 2008 | Sony DRU-710A DVD±RW Dual Layer...

1 Answer

Sony DRU-710A DVD±RW Dual Layer Burner?


First I need a little more info from you, what operating system are you using( windows XP,Windows Vista,Linux?) What software are you trying to burn the DVD with?
What Happens when You try to burn the DVD,Do you get errors or crash or what?
Let me know I can see what I can do to help
wwiz

Oct 13, 2008 | Sony DRU-710A DVD±RW Dual Layer...

1 Answer

Power caliberation error


Hi there,

Try uninstalling your burning software and then re-installing it.
Try uninstalling your drive, restart, and let Windows install it.
Download and update your Chipset drivers (recommended)
Update to the latest Windows Service Pack (recommended)
Uodate the drives Firmware version and internal drivers:
http://sony.storagesupport.com/product/112#drivers

Hope this solves your problem

Regards,
Tim

Aug 25, 2008 | Sony DRU-710A DVD±RW Dual Layer...

3 Answers

Sony DRU-710A doesn't write others than DVD+RW anymore


I updated the latest firmware provided by sony and could solve the problem.

Regards
Hannesfx

Feb 10, 2008 | Sony DRU-710A DVD±RW Dual Layer...

1 Answer

Sony DRU 710 not writing DVDs or CDs


as with all writers eventually they fault at the lens and it gets out of line and cannot read discs, you can try the usual thing of checking Sony for any firmware updates, but first:- Go to my computer>right click>hardware tab>device manager, then down list to cd/dvd drives and click '+' sign and highlight your writer, right click on it and select uninstall. Restart PC and it will be automatically re installed, try again and if no change you will need to replace the drive as they are cheaper nowadays

Jun 20, 2007 | Sony DRU-710A DVD±RW Dual Layer...

1 Answer

Problems recording DVD-R 16X


Try this download page to update your firmware from 25/10/05, so if you bought your writer before this date maybe this will work, otherwise buy 8x discs. http://sony.storagesupport.com/dvdrw/firmware.htm#710 The faster the discs are burned the more chance of errors there are, you should write at slower speeds for better quality.

Oct 27, 2006 | Sony DRU-710A DVD±RW Dual Layer...

Not finding what you are looking for?
Sony DRU-710A DVD±RW Dual Layer Burner Logo

348 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony CD & DVD Burners Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Shahzad  Waseem...
Shahzad Waseem...

Level 3 Expert

746 Answers

Cindy Wells

Level 3 Expert

4757 Answers

Are you a Sony CD and DVD Burner Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...