Question about Nespresso Aeroccino Automatic Milk Frother

2 Answers

Frother not turning on though there is power to the base

Can I open the base and repair something there? or do I need to return it to a retail outlet for repair/replacment?

Posted by on

  • qualistat Jan 02, 2009

    ours worked for 3 monthsthen just stopped, anyone know where to send it to for repairs? We bought it on ebay.

×

2 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Just wanted to comment on the issue with the Aeroccino when it stops working. As has been mentioned, Nespresso stated in the past that perhaps moisture (water) had gotten into the bottom of the frother and that might have been the reason it had stoped working. This was not my problem---I was very diligent in preventing ANY moisture entering the unit. But Nespresso has finally acknowledged the real issue. This is Nespresso's partial reply to my query: "Another possible cause for the Aeroccino to not turn on is the result of the Aeroccino jug being stored on the Base. The base does not have an on/off switch; therefore it is drawing full power at all times when plugged-in. If the Aeroccino jug is stored on a plugged-in base it can short-circuit. Once this has occurred there is no troubleshooting that will alleviate the issue, and replacement is the only option." There you have it. Mine would turn on for a several seconds, and merely warm the milk, instead of frothing it. I guess it took us 9 months to short-circuit it. Luckily ours is still under warranty, so a replacement is being shipped. Good luck to all of you with the same problem...I hope you are still under warranty. For those of you with a working Aeroccino: Don't leave the base plugged-in when not using the unit.

Posted on Aug 29, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Nespresso Master
  • 19,396 Answers

The machine is Krups, and therefore should be covered with one year warranty. Call the number listed on the user manual, or find contact from websites below:

Coffee & Espresso Machines - Small Domestic Appliances - Krups

Home - Krups UK

Posted on Jan 03, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

My tablet is broke


take it back to where you got it and they will advise the procedure to follow

Sep 23, 2016 | Tablets & eReaders

1 Answer

I have the briel multi pro EG 281 PG/APG. When I try make espresso, water comes from the frother and not from the brew head. Any suggestions on what the problem might be? Thanks!


sounds as though your brew head is clogged. when was the last time you descaled your machine? even if you've recently done it, it would not hurt it to do it again. descaling will eventually clean out the head and lines to the head and thus, your brew head should be despensing the coffee again. the reason it is having water coming from the frother is because under pressurization the water is shot into the areas that are open for releasing the pressure in the form of water. if one or the other outlets are clogged, then the next one available takes the pressure from it as it is re-routed to the only open source as your frother.

Feb 10, 2015 | Briel Coffee Makers & Espresso Machines

1 Answer

Why does frother makes elelctricty go off?


If it is the GFI that trips, there is current leakage through a path outside of the normal return connection, which could mean a safety problem. If the circuit breaker trips, or fuse has blown, there is a short circuit inside the frother. In either case, the frother needs to be disassembled by someone knowledgable in electrical circuitry. It could be something simple, like frayed wire insulation, or could require replacement of an electrical component or the entire frother.

Jun 14, 2014 | Sensio Bella Professional Milk Frother and...

1 Answer

I bought LCD TV 32"


Check to make sure that the power cord is plugged in. If it is, plug something else into that outlet to test and make sure that the outlet works (use a lamp or something that you know works). If the outlet doesn't work, check your breaker box for a popped breaker. If the outlet works, and you are sure the power cable is connected properly, then you need to return the TV to the store where you bought it. Most retailers have at least a 30 day return policy for defective merchandise.

Apr 03, 2011 | Televison & Video

2 Answers

What does a blue light mean on my aerochino? thanks.


Means you are not heating your milk, the frothing milk will be cold (for iced drinks) because you have held the button down longer than normal. Usually it takes 5 Seconds for the blue light to go on. try turning it on or pushing the button faster, It should turn on red, for heated and frothed milk.

Nov 10, 2010 | Nespresso Aeroccino Automatic Milk Frother

1 Answer

Gaggia ''Coffee'' model - approx 5 yrs old. Have totally dismantled, cleaned and reassembled but need to understand the flow diagram for the steam frother outlet on top of the heating unit. It has two...


HI
Up in your brew head is a filter screen. Remove it.
There should be 2 Allen head screws. Remove them. There should be a disk below this plate. Remove it. Spring and check valve.

Dec 01, 2009 | Gaggia Coffee Makers & Espresso Machines

1 Answer

Power OK to base, but frother has no power


My frother was working several month without problems. I love that! Someday i try to turn it on - nothing. I opened the frother and found out the the thermal fuse was broken. The specification for that fuse is 108°C/5A 125V~. The fuse you found in the red wire - there is a transparen tube to protect the thermal fuse contacts.I replaced the fuse - it worked !
That means the frother was overheated. The fuse has done the job.

Dec 09, 2008 | Nespresso Aeroccino Automatic Milk Frother

2 Answers

I have an Nespresso Aeroccino that will not make froth


Sorry, but it looks as though you have the classic Aeroccino-problem. Nespresso states that leaving the Aeroccino on its base while it is plugged-in to the wall, will cause it to short-circuit (because there is no off-switch on the base, it is continually feeding full power to the frother), and the result is that it makes only warm milk. Replacement is the only solution...I hope you are still under warranty.

Jul 28, 2008 | Nespresso Aeroccino Automatic Milk Frother

1 Answer

Initializing


The hand-sets are not registered with the base-station. Reset system by: remove batteries, unplug base station, disconnect batteries in all hand sets. Wait 15 minutes. Reinstall batteries in hand sets. Reinstall batteries in base station, plug base station in. Place each hand set in the base station until it automatically registers (usually immediately, or within 1 minute or so).

If that doesn't fix the problem, if possible, return the system to where you bought it for exchange or refund. If that isn't an option, call Thompson help line. They are not particularly knowledgeable, but will authorize a return to the a repair center. The process is slow...

My experience: The two hand sets that came with my system worked perfectly, but none of the three additional handsets I purchased would register. The three additional handsets I purchased were the last three on the my retailer's shelf, so, retail exchange wasn't an option. I contacted Thompson and they authorized return for repair or replacement. The repair center received my handsets on October 29, 2008. Its now November 27, 2008 and I'm still waiting.

Mar 03, 2008 | GE 28128EE2 Phone

6 Answers

Not making froth


Had the same problem, but called Nespresso. Their tech suggested the following: 1) always leave off the base - will stay on even if button not pressed 2) invert the Aerocinno for 24-48 hours to "reset" the thermostat in the device. I began leaving the base plugged in, but immediately after using and cleaning (don't get ANY water in the bottom of the machine!), I invert the Aeroccino and leave it that way. My machine began making great froth with any tyoe of milk, and continues to do so a month later -

Sounded crazy to me initially, but it works.....Never returned the device, and no need to do so now - Good luck!

Jan 05, 2008 | Nespresso Aeroccino Automatic Milk Frother

Not finding what you are looking for?
Nespresso Aeroccino Automatic Milk Frother Logo

3,271 people viewed this question

Ask a Question

Usually answered in minutes!

Top Nespresso Coffee Makers & Espresso Machines Experts

Joseph Hoffmann

Level 3 Expert

1701 Answers

Kolbrun...

Level 3 Expert

1194 Answers

Jay Finke
Jay Finke

Level 3 Expert

1224 Answers

Are you a Nespresso Coffee Maker and Espresso Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...