Question about Nespresso Aeroccino Automatic Milk Frother
Can I open the base and repair something there? or do I need to return it to a retail outlet for repair/replacment?
Just wanted to comment on the issue with the Aeroccino when it stops working. As has been mentioned, Nespresso stated in the past that perhaps moisture (water) had gotten into the bottom of the frother and that might have been the reason it had stoped working. This was not my problem---I was very diligent in preventing ANY moisture entering the unit. But Nespresso has finally acknowledged the real issue. This is Nespresso's partial reply to my query: "Another possible cause for the Aeroccino to not turn on is the result of the Aeroccino jug being stored on the Base. The base does not have an on/off switch; therefore it is drawing full power at all times when plugged-in. If the Aeroccino jug is stored on a plugged-in base it can short-circuit. Once this has occurred there is no troubleshooting that will alleviate the issue, and replacement is the only option." There you have it. Mine would turn on for a several seconds, and merely warm the milk, instead of frothing it. I guess it took us 9 months to short-circuit it. Luckily ours is still under warranty, so a replacement is being shipped. Good luck to all of you with the same problem...I hope you are still under warranty. For those of you with a working Aeroccino: Don't leave the base plugged-in when not using the unit.
Posted on Aug 29, 2009
The machine is Krups, and therefore should be covered with one year
warranty. Call the number listed on the user manual, or find contact
from websites below:
Coffee & Espresso Machines - Small Domestic Appliances - Krups
Home - Krups UK
Posted on Jan 03, 2009
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Posted on Jan 02, 2017
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