Question about Kenmore Elite 45986 Front Load Washer

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Kenmore H3 doesn't agitate or drain reads F02

Threw in clothes added detergent and pushed start. Water filled in but no agitate or spin or drain. The unit reads F02. What does this mean?

Read out also read: sud

Thanx,
Roy

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  • meelwell Dec 09, 2008

    I have the same problem as we speak. I have researched on-line and found that other people were having the same problem. Is your machine making a loud buzzing noise when the drain cycle comes on? If so here is what I have done to remedy the situation.



    1.) check the hoses to see if they are clogged or kinked.



    2.) remove lower front panel and look at the drain pump. you should be able to unscrew the front of the pump, but be careful because water will pour out if you did not drain it, and lthen look to see if there is something clogging the hose like a kids sock or etc... if that's not the problem then see #3



    3.) Replace drain pump motor. Art.294020 Mod:M75



    #3 is my problem. It's easy to take out yourself and order a new part. with shipping it will cost me around $127.00. I will receive my part on the 15th of Dec. I will keep you posted to let you know if that solves the problem.



    Also, keep researching on line. There are allot of unhappy people with the same washer.



    Hope that helps.



  • metrowest Dec 09, 2008

    Thanks........ my drain pump sounds bad and I will take it off and check it out.



    Still cleaning up the water that came out when I unscrewed the big drain plug adjacent to the pump. What a mess.



  • metrowest Dec 10, 2008

    Just replaced the drain pump which was an easy task.



    However there must be an easier and less messy way to drain the water as it ends up leaking all over the floor. I wonder how the repairman does it?



    I have had the washer leak water into the tub when its in the off mode. Read a post that identified the culprit as the inlet valve. Now I have to figure out how to change it.



    Can I get some help?



    Thanx to this website and posters as I have probably saved hundreds in repair bills.





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"F02" is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be generated as a secondary error. This is an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:

1. Check the drain hose to make sure it is not kinked or clogged.
2. Check the electrical connections to the pump and ensure the pump is running.
3. Remove the drain pump filter and check for foreign objects and/or debris.

To check the drain pump, click on the following link for step-by-step instructions.


http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.&&!!

Posted on Sep 29, 2010

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1. If you are not using HE detergent, you need to be. These washers are designed to use HE detergent which is formulated for wash tubs that use 5 to 7 gallons of water. If you use regular detergent, you are, in affect, placing a higher concentration of detergent in the washer that is normally formulated for wash tubs that have a 35 gallon capacity. The manufacturer should have a disclaimer in the owner's manual explaining this. In most cases this will also void your warranty. NOTE: Prolonged use of the wrong detergent can damage the drain pump components and or wash tub seals.

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http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

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