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Hi. Sounds like a blocked or jammed brew unit. Remove brew unit and clean. To properly do this, you need to disassemble the brew unit. Canbe quite hard to do. The brew units are usually held together with plastic tabs, and may have to remove some screws to allow these tabs to release units assembly. Dazza REPAIRER
Sounds like the grind is too fine. If its (the big knob) below 8 in the bean hopper, turn it to 16. You can turn the knob to a larger # anytime but you have to be grinding to turn to a smaller #. Make 3 coffee but push the button when it starts to brew to stop the brewing until you get to the third coffee and just let this one brew. If it brew correctly then turn the knob down to a # a couple higher than you had before.
That is exactly what I would've suggested, the brew unit is clogged. remove brew unit and try to blow through the top, if you get through then check the bottom. One of the chambers must be clogged. Another question is the coffee extract wet or dry grounds? If wet then the block is on the top, if dry it ids on the bottom.
try adjusting the grind a little finer and/or adjust the quantity dial. sometimes if there is too much dosage of coffee into the brewer, it will reject that brew because it is too much of a stain on the motor and is a fail safe to protect it in the software.
the red light coming on is to indicate no flow of water. to clear this if it still flashes, purge water (not steam) from the wand until it clears. can also try turning m/c on and off to reset too,