Question about Western Digital Passport WDXML800UE (WDXML800UETE) 80 GB Hard Drive

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Usb is broken on hard drive

My wd harddrive was drop and now the usb port is broken off of the harddrive ... how can i get all my files off the passport

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  • nukiarts Feb 28, 2009

    Hey bromeo, i have the exact sme problem, just wondering how you went about fixing it?

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Do a web search for data recovery.they are high priced but will attempt to recover all info. Most will place recovered data on a brand new harddrive at no additional cost.Suggest picking several and calling prior to mailing. RICHARDM69

Posted on Dec 09, 2008

  • Desktopsbyduck-Computers

    Do a web search for data recovery.they are high priced but will attempt to recover all info. Most will place recovered data on a brand new harddrive at no additional cost.Suggest picking several and calling prior to mailing. RICHARDM69

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2 Answers

Lacie External Drive won't turn on (blue Light doesn't go on)


Inside the LaCie D2 250GB (300770) external harddrive's case, is a 250GB IDE (PATA) harddrive that is 3.5 inches across in width.

A desktop computer sized harddrive. (May be a Western Digital WD25000JB)

The harddrive plugs into a small circuit board, (Bridge board), and the circuit board has a USB port on it.

Using this Western Digital Passport for an example,

http://www.xbitlabs.com/misc/picture/?src=/images/storage/wd-passport-250gb/p3.jpg&1=1

Scroll down to the second photo, and left-click on it. The case of the external harddrive is shown open.
Inside is a 2.5 inch laptop sized harddrive.
An aluminum tape strip covers the small circuit board, attached at the back of the harddrive.

The second photo down on this page, shows you the small interface circuit board, that the harddrive plugs into, with the aluminum tape removed.

http://www.xbitlabs.com/articles/storage/display/wd-passport-250gb_2.html

(Another design has wires coming from the small circuit board, to an interface the harddrive plugs into )

It is this small circuit board that goes bad in a LaCie. QUITE common.

Solution?

Simple.
1) Obtain a 3.5 inch IDE external enclosure
2) Remove the 3.5 IDE harddrive from the LaCie's case.
3) Install the harddrive out of the LaCie into the external 3.5 IDE enclosure.

An example of a 3.5 IDE (PATA) external enclosure,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=1733195&CatId=2779

For additional questions please post in a Comment.
Regards,
joecoolvette

Jul 19, 2012 | LaCie (300770) 250 GB Hard Drive

1 Answer

Can't save file in hardisk


connect the hard drive via your usb port, go to my computor and left click to open, then right click on your hard drive icon on the drop down bar click on open or explore, then find the file you want to download, right click on it and select on the drop down my documents and it shall download to your PC

Feb 27, 2011 | Western Digital WD Passport 250GB Portable...

1 Answer

Where is the reset button to my Wd my book Ex harddrive,The lights at the front of the harddrive are flashing and when I connect it to the computer or medid player no icons show so I can look into my...


An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

Note that W.D. has a "Customer Loyalty" program -- you can buy a new W.D. device, through the W.D. web-site, at a significant discount.

There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files. For example, see: https://services.seagate.com/index.aspx?lng=en-US for a "no data - no charge" guarantee.

Dec 16, 2010 | Western Digital My Book Essential 1TB...

1 Answer

Harddrive won't start


The external storage device has several major components:

* USB cable

* external power-supply

* disk-drive inside the enclosure

* USB-to-disk-drive adapter inside the enclosure.

Try a different USB cable.
Try a different USB port on your computer.
Try a USB port on a different computer.

Take a multi-meter, and measure the output voltage/amperage of the power-supply,
and compare with the specifications on the label of the power-supply.

Open the enclosure, and remove the disk-drive, and attach it as a "slave" drive in a desktop computer, to see if bypassing the USB-to-disk-drive adapter bypasses the problem.

Look at the label on the disk-drive, for manufacturer, product-number, serial-number, and manufacture date. Access the manufacturer's web-site, and use "check warranty status" to see if the warranty still is valid. If so, the drive can be replaced, at minimal cost to you.

Buy a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Search online for a professional "data recovery service". For a significant fee, they can repair your disk-drive, just long-enough to copy your files to a new disk-drive.

Note that W.D. has a "Customer Loyalty" program. Buy a new W.D. disk-drive through the W.D. web-site, at a significant discount.

Nov 02, 2010 | Western Digital WD Passport 250GB Portable...

2 Answers

My WD elements ext hard drive was working fine earlier, now all of a sudden it is not registering on either of my computers. What can I do to access my files?


First make sure usb cable connected to harddrive is working fine.
try it in different usb ports.
Press windows key +R key so you can see run then type in run "devmgmt.msc" then press ok so you can see device manager uninstall all usb drivers then it automatic install usb drivers.
then check.
Also you need to change registry for that type in run "regedit" then press ok then you can see registry editor then locate below key.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11 CE-BFC1-08002BE10318}
And remove upper filter and lower filter.Then restart computer then check.
Try your harddrive in different computer if it is not recognized on another computer too then your harddrive has internal issue.

Let me know if you need further assistance.
Thanks for using FixYa

Aug 11, 2010 | Western Digital Elements powered by WD 320...

1 Answer

Wd drive windows not recognized


First make sure usb cable connected to harddrive is working fine.
try it in different usb ports.
Press windows key +R key so you can see run then type in run "devmgmt.msc" then press ok so you can see device manager uninstall all usb drivers then it automatic install usb drivers.
then check.
Also you need to change registry for that type in run "regedit" then press ok then you can see registry editor then locate below key.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11 CE-BFC1-08002BE10318}
And remove upper filter and lower filter.Then restart computer then check.
Try your harddrive in different computer if it is not recognized on another computer too then your harddrive has internal issue.

Let me know if you need further assistance.
Thanks for using FixYa

Jul 23, 2010 | Western Digital WD Passport 250GB Portable...

1 Answer

Female end of USB broken inside external hard drive


try opening it up, screw loose the connection with your usb (the whole component) and then directly plug it into your computer with the plug that goes into harddrive:)

Apr 03, 2009 | Seagate FreeAgent Go 120 GB USB 2.0 Hard...

1 Answer

Windows XP will not recognize my WD 250GB Harddrive


Just plug your USB HDD directly into your MBoard's USB port...

Feb 09, 2009 | Western Digital 250GB MyBook External USB...

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