Question about Lexmark X5150 All-In-One InkJet Printer

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Hardware error code 0502

This is on my Lexmark X5150 injet printer, could you tell me what this actuall y means. Thanks Larry

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  • Anonymous Dec 12, 2008

    Hardware error code 0502

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You have to use oil (olive oil) or petroleum jelly and wipe, using a paper towel, the horizontal silver bar that the cartridge carriage rides across. The ink builds up on this, making it difficult for the carriage to slide across. This works for me every time, and you'll notice a lot of ink on your paper towel!

Posted on Jan 16, 2009

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  • Lexmark Master
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Hardware Error 0502 on LCD Display

Check the encoder strip on the printer. (This is a clear strip running the length of the printer, above or behind the cartridge carrier.) Do the following:
1. Switch off the printer using the power button.
2. Disconnect the power cable from the back of the Lexmark X5100 / X6100 Series.
3. Leave the power cable disconnected for 30 seconds.
4. Slide the cartridge carrier to the middle of the printer by taking the top part of the belt and moving it gently to the right.
5. Take out both cartridges.
6. Place an index finger on the encoder strip on either side of the cartridge carrier.
7. On the back of the cartridge carrier, there is a small slot that the encoder strip fits into. Slightly push the encoder strip down and then back up to get it into the slot.
8. Lightly press the strip first to the rear and then forward, if necessary.
9. Clean the encoder strip with a dry tissue. Also clean the contacts of the printer.
10. Reconnect the power cable and switch the printer on again.
11. Perform the hardware test without cartridges first and then with both cartridges.*
12. Make a standalone copy.
13. If the copy is satisfactory, repeat the test once to confirm that the error is gone.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Dec 09, 2008

  • JDTec
    JDTec Dec 09, 2008

    How to Perform the Hardware Test on the Lexmark X5150
    Using the operator panel on the printer:
    1. Press the Option button 10 times until Cartridges appears on the LED display.
    2. Press the + button 4 times until Self test appears on the LED Display.
    3. Press Select. The printer should print a sheet of paper with one black bar and one grey bar.
    4. If the printer fails to print, remove both cartridges and try the test again. (It will feed the paper through and print a blank page.)
    5. If the test works with no cartridges in the printer, run it again with one cartridge at a time installed.

  • JDTec
    JDTec Dec 09, 2008

    Also, clean the rollers the best you can.

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Follow the instructions on this Lexmark link to fix error:

http://support.lexmark.com/perl/support/support.cgi?ccs=229:1:0:133:0:0&docid=ENUS16536


Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

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see on this site. I had the same problem before 15 minutes and it helps :)

http://blog.forret.com/2006/02/lexmark-printers-with-hardware-error-0502/

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  1. Switch off the printer using the power button.
  2. Disconnect the power cable from the back of the Lexmark X5150.
  3. Leave the power cable disconnected for 30 seconds.
  4. Reconnect the power cable and switch the printer on again.
  5. When the printer powers up, you will need to select the desired settings.

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http://search.lexmark.com/printer/US/en/17K0000

Download and install updated drivers from this link. If you need a walk through e-mail me your number and I will help you if you rate this fixya. Geokohler@gmail.com

George

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There is a very good walkthrough on resolving these issues:

http://support.lexmark.com/cgi-perl/knowledgebase.cgi?ccs=229:1:0:133:0:0&framed=&docid=ENUS22800&relevance=1

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