Question about Brother DCP 115C All-In-One InkJet Printer

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Unable to print BLACK

My DCP-115C is unable to print BLACK when using MONO START.
Also cannot print out BLACk from internet.

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The machine should begin cleaning automatically, and the LCD will alternately show "CLEANING" and "PLEASE WAIT". When the machine completes its cleaning cycle, the LCD will display the date and time. Print the Print Quality Check Sheet and see if all colors are present:

    1. Press the Ink Management key.
    2. Use the up or down navigation key to select TEST PRINT.
    3. Press Set to confirm your choice.
    4. Use the up or down navigation key to select PRINT QUALITY.
    5. Press Set to confirm your choice. Press the Color(Colour) Start key to print the Test Sheet.
If one or more of the colors is still missing from the printed page, cleaning the print head may resolve this problem. When cleaning the print head, you are given the option to clean BLACK ONLY, three colors at a time (CYAN, YELLOW, and MAGENTA), or all four colors at once. For this issue we recommend cleaning only the affected color. If more than one color is missing then select ALL. Follow the steps listed below to clean the print head:

Cleaning the Print Head
  1. Press the Ink Management key.

  2. Use the up or down navigation key to select CLEANING.

  3. Press Set to confirm your choice.

  4. Use the up or down navigation key to select the color that is not printing
    -OR-
    Select ALL if more than one color is not printing.

  5. Press Set to confirm you choice.

  6. The machine should begin cleaning automatically, and the LCD will alternately show "CLEANING" and "PLEASE WAIT". When the machine completes its cleaning cycle, the LCD will display the date and time.

  7. Test by printing the "Print Quality Check Sheet":

    1. Press the Ink Management key.
    2. Use the up or down navigation key to select TEST PRINT.
    3. Press Set to confirm your choice.
    4. Use the up or down navigation key to select PRINT QUALITY.
    5. Press Set to confirm your choice. Press the Color(Colour) Start key to print the Test Sheet.
If one or more of the ink colors is still missing from the printed page, repeat the print head cleaning steps listed above up to 4 more times. After each cleaning, print the Print Quality Check Sheet to see if there is any improvement.

I hope it helps!!!

Posted on Dec 11, 2008

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2 Answers

Will not clean servies


Brother MFC-5440CN Unable to Clean error and may work for some others.


Hi you can try
This works with most Brother printers

Procedure how to reset the error 46 error (unable to clean). This can be done on every Brother inkjet machine with a numeric keypad.

- Machine off
- Switch on the machine while holding down the “menu” button until all the leds are flashing on/off. Now you are in “maintenance” mode.
- press 80
- press the “mono start” button several times until you see “purge: xxxx”
- press “2783” in order to reset the purge counter. You will see: “purge:0000”
- press “99” to exit the maintenance mode

Now you are able to print again, but actually your ink absorber box is now full with ink. Ink flooding can happen if you don’t replace this ink box


Also can try.

Reset code.
Press menu then*2864 within 2 seconds (maint should be on the display and all the lights should be flashing, if not try again) press 80
then keep pressing black/mono start button until screen displays ‘purge count’
press 2783 to reset purge count
press stop/exit key
press 99
machine should return to normal



May 04, 2010 | Brother DCP 115C All-In-One InkJet Printer

1 Answer

Cannot print black and white if a colour cartridge is empty


From the looks at brother web site the Model 115C (unable to get free download of operator manual, mite try customer service ph# is a legacy model would image in that it is very unlikely that it can't do black and white

Aug 09, 2009 | Brother DCP 115C All-In-One InkJet Printer

1 Answer

Dcp115c brother unable to clean


BROTHER INTERNATIONAL
ATTENTION: CoDEC0012 "JOHN" email oblacks_pit@yahoo.com

UNABLE TO CLEAN?
1. TO ENTER MAINTENANCE MODE: PRESS MENU, MONO START, 4X ON ARROW UP (WITHIN 2 MINS)
2. USING ARROW UP BUTTON LOOK FOR THE FOLLOWING
a> 8 then press SET
b> 0 then press SET
3. USING MONO START, JUST PRESS IT UNTILL THE WORD "PURGE XXXXX" COMES PUT.
4. USSING ARROW UP BUTTON LOOK FOR THE FOLLOWING: "FLUSH"
A> 2 THEN PRESS SET
B> 7 THEN PRESS SET
C> 8 THEN PRESS SET
D> 3 THEN PRESS SET
THIS IS TO RESET THE PURGE COUNTER
5. USSING ARROW UP BUTTON LOOK FOR THE FOLLOWING
A> 0 THEN PRESS SET
B> 1 THEN PRESS SET (TO RESET UNIT)
C> 9 THEN PRESS SET
D> 9 THEN PRESS SET (TO EXIT MAINTENANCE MODE)

THAT'S ALL FOLKS JOHN

Jul 24, 2008 | Office Equipment & Supplies

8 Answers

Unable to clean error on Brother DCP115C


Pls refer below to clear the "Unable to Clean" error:

1. Enter MAINTENANCE MODE: Press MENU, MONO START 4x on ARROW UP within 2-3 sec
2. Using the ARROW UP botton, press botton and wait for the ff #:
a. 8 then press SET
b. 0 then press SET
3. Using the MONO START, just press until the word "PURGE XXXXX" comes out
4. Using the ARROW UP botton, press botton and wait for the ff #:
a. 2 then press SET
b. 7 then press SET
c. 8 then press SET
d. 3 then press SET
e. Press Stop/Exit
(This is to reset the purge counter)
5. Using the ARROW UP botton, press botton and wait for the ff # to appear:
a. 0 then press SET
b. 1 then press SET (to reset unit)
c. 9 then press SET
d. 9 then press SET (to exit maintenance mode)

If after this procedure you still encounter problem, see your service center
Hope this will solve your problem "unable to clean".

epc.

Mar 10, 2008 | Brother DCP 115C All-In-One InkJet Printer

1 Answer

Brother DCP 115C displays unable to init message tried the trouble shooter in manual still says it what should i do


press menu then start b/k-copy (mono) then fortimes arrow up button quickly after another. machine will switch to mainteance mode. press start bk copy.
What two digit error code does the machine display?
Post here again.

Mar 09, 2008 | Brother DCP 115C All-In-One InkJet Printer

3 Answers

Errors list : 46, 50, A1


CP315C/310CN/120C/115C/117C/110C
(1) Press the (1) Press the
Menu and Mono Start keys. Menu and Mono Start keys. Next press the key four times to make the machine Next press the key four times to make the machine
enter the maintenance mode. enter the maintenance mode.
(2) Enter 8 and 0 by using the and (2) Enter 8 and 0 by using the and
Set keys.* Set keys .*
(*To enter a numerical code on models having no numerical keypad, press the key several times to (* To enter a numerical code on models having no numerical keypad, press the key several times to
display the numerical code to be entered and then press the display the numerical code to be entered and then press the
Set key. Set key. Repeat this operation for each Repeat this operation for each
numerical code.) numerical code.)
(3) Press the (3) Press the
Mono Start key several times until the purge count appears on the LCD. Mono Start key several times until the purge count appears on the LCD.
(4) Enter 2, 7, 8, and 3 by using the and (4) Enter 2, 7, 8, and 3 by using the and
Set keys to reset the purge count to zero.* Set keys to reset the purge count to zero .*
(5) Press the (5) Press the
Stop/Exit key to return to the initial stage of the maintenance mode. Stop / Exit key to return to the initial stage of the maintenance mode.
(6) Enter 9 twice by using the and (6) Enter 9 twice by using the and
Set keys to exit from the maintenance mode.* Set keys to exit from the maintenance mode .*

Mar 01, 2008 | Brother DCP 115C All-In-One InkJet Printer

1 Answer

I cant to move my DCP-115 to the maintanance mode


First button is MENU then start b/k copy then 4x arrow-up....

Mar 01, 2008 | Brother DCP 115C All-In-One InkJet Printer

3 Answers

I keep getting the message unable to print see trouble shooting in manual


If trying to Print in Word 2003 - 2002 - 2002

Click on tools > options > Print tab > Uncheck Back Ground Printing. Click on ok. Try Printing.

 

If you are trying to Print from Word 2007.

Click on Office button > Word options > Advanced > Locate Print options and uncheck Backgound Printing click on ok. try Printing

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