Question about Whirlpool GHW9400 Front Load Washer

1 Answer

Door lock stuck

The door opened during a cycle, now the lock mechanism will not release. I tried unlocking the door by holding the door switch and starting a cycle and then pausing it but the actual mechanism appears stuck.

Posted by on

  • Ivan van Heerden Feb 26, 2007

    I solved the problem. You have to remove the entire lock mechanism, disassemble it and reset the lock mechanism manually.



1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert who has answered 20 questions.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

  • Expert
  • 72 Answers

If the mechanism is jammed, you might have to remove or loosen the entire front panel to reach back to the back side of the lock and work on it.

Posted on Feb 25, 2007


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Mazda 6 2005 driver door jammed

if you talking about door latch wont let door close.try to reset all door locks.first if you cant get door unlock button with remote or door switch.then hold open door handle while you flat screw driver pull up latch in door latch should stay up so door will close.once get door close.try resetting all door locks by sitting inside vechicle with all doors close.remove key from drivers door.wait 24 seconds.turn ignition switch on and back to lock position 3 and release drivers door courtesy light 3 times.ensure doors lock and unlock.if not wait 40 seconds and repeat procedure.if this procedure fails. you have problem in the door latch and lock mechanism inside the door itself.

Jan 04, 2013 | 2004 Mazda 6 Sport

1 Answer

Cannot unlock door lock

Can't help on the lock release, but will say that OFTEN the detergent will not dump if it is filled too much. Leave a little space.

Dec 26, 2009 | GE Nautilus 24" Built-in Dishwasher

1 Answer

Door locked.

The first step would be to unplug the AC power. See if the lock releases. If it doesn't release try plugging the power back in after 5 minutes. One of these tips should should work.
You will still need to find out why it got stuck. Often the reason is grease on the mechanical parts of the lock. Sometimes it's the internal switch that activates the lock during the self cleaning cycle.
Until you fix the problem do not use the self cleaning feature. Good luck

Dec 10, 2009 | GE Spectra JGBP35 Gas Kitchen Range

1 Answer

The drum in the washing machine has opened during a wash cycle and is now blocked. how do i release it?


I guess that when you say that the drum in the washing machine has opened you mean that the washing machine door has opened, and that the door lock is now stuck.

Try tripping the circuit breaker or disconnecting the power cord for a couple of minutes, to see if this can reset the appliance and unlock the door. While the machine is disconnected , remove load and empty water using a sponge.

If disconnecting power does not fix the issue, and the door is still stuck , then you may need to replace the door latch mechanism and the solenoid that may had been damaged when opening.
In that case call the manufacturer at the number listed on the owner manual.

Nov 16, 2009 | Washing Machines

1 Answer

Im having trouble with my maytag neptune tl washer it wont finish the spin cycle

Please see the following Whirlpool / Maytag service manual for Neptune washers.$FILE/Maytag_Neptune_Washer.pdf

On page 3-1 the manual explains that if the washer shuts off during the spin cycle, the problem points to a weak spring in the door lock mechanism.

"Shuts OFF In The Middle Of The Spin Cycle:
During the spin cycle, the machine control
monitors the door lock mechanism to ensure
the door is locked. This is done through the
door lock enable switch. During "lock mode,"
the shaft of the door lock mechanism is
pressed forward by the door lock wax motor,
and the shaft presses in the button of the door
lock enable switch. If the machine control
board sees the switch OPEN during the spin
cycle, the machine control board will automatically
shut the washer OFF. This is caused
by a weak spring in the door lock wax motor.
Replace the complete door lock mechanism.

Oct 25, 2009 | Washing Machines

2 Answers

Door locked after cancelling self clean option

Open the door. In the upper left corner, press and hold the door switch (the one that controls the inside light). Start a self clean cycle and wait for lock motor to engage. When the lock stops moving it should be in the unlocked position. Press cancel to stop the self clean.

If you need more assistance let me know.
Good luck!

Mar 29, 2009 | Ovens

3 Answers

GE Energy Star WBVH5200 Front Load Washer

My GE Energy Star Front Load Washer is reading 5.9 instead of 59 minutes and not washing clothes. We cleaned the filter and still no luck. Please help.

Jul 30, 2008 | GE Energy Star WCVH6260F Front Load Washer

3 Answers

Whilrpool Self Cleaning Range Door won't unlock

try this 1. Verify error code by pressing and holding CANCEL/OFF key for 5 seconds.
Momentarily (less than 5 sec.) press CANCEL key again to remove error code
2. Press and hold any key for 1 minute until F2 E0 code is displayed.
3. Cancel F2 E0 error code.
4. Program and start the clean mode. Observe to see if door locks. If it does not,
inspect the locking mechanism from the solenoid to the latch pawl and door to
find the cause of the problem. If the door is not locking, then 1 minute from the
start of clean, the F5 E1 code will again be displayed. Steps 1 through 3 will
have to be repeated before another clean can be started.
5. Once any mechanical problems with the latch mechanism have been corrected,
program and start a clean cycle (after, if necessary, clearing F5 E1 error code)
to ensure proper operation of the door lock. Immediately cancel the clean mode to observe proper operation of door unlock

Feb 10, 2008 | Kitchen Ranges

4 Answers

Frigidaire range

Unplug the unit, then manually depress and hold the light switch on the frame of the unit while plugging it back in. The lock should go back into the proper position.

Craig Mac

Nov 16, 2007 | Frigidaire FEF376 Electric Kitchen Range

Not finding what you are looking for?
Whirlpool GHW9400 Front Load Washer Logo

Related Topics:

385 people viewed this question

Ask a Question

Usually answered in minutes!

Top Whirlpool Washing Machines Experts

Dan Webster
Dan Webster

Level 3 Expert

8220 Answers

Sal De

Level 3 Expert

2694 Answers


Level 3 Expert

77939 Answers

Are you a Whirlpool Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides