Question about Whirlpool GHW9400 Front Load Washer

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Door lock stuck

The door opened during a cycle, now the lock mechanism will not release. I tried unlocking the door by holding the door switch and starting a cycle and then pausing it but the actual mechanism appears stuck.

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Re: Door lock stuck

If the mechanism is jammed, you might have to remove or loosen the entire front panel to reach back to the back side of the lock and work on it.

Posted on Feb 25, 2007

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Washer/dryer has completed two cycles and the door won't open

The door lock mechanism is stuck. You will need to get access to the back of the machine in order to undo the screws holding the top of the machine on. Make sure the machine is unplugged from the pains supply, there are wires attached to the switch and they may be live. Remove the top of the machine and reach down inside to where lock is (near door handle on front), push on the back of the lock/switch and it should release. If the problem re-occurs then the lock/switch will need to be replaced.

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Can't open the door

Have you tried to open it when turned off at power. Wait 5 secs after turning off door release should open. If this does not work, put on a wash cycle, start machine then turn off the cycle and switch machine off. Door should open. Failing this I would say door lock mechanism is faulty.

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The drum in the washing machine has opened during a wash cycle and is now blocked. how do i release it?


I guess that when you say that the drum in the washing machine has opened you mean that the washing machine door has opened, and that the door lock is now stuck.

Try tripping the circuit breaker or disconnecting the power cord for a couple of minutes, to see if this can reset the appliance and unlock the door. While the machine is disconnected , remove load and empty water using a sponge.

If disconnecting power does not fix the issue, and the door is still stuck , then you may need to replace the door latch mechanism and the solenoid that may had been damaged when opening.
In that case call the manufacturer at the number listed on the owner manual.

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Washer will not open after washing cycle ie

There is a door locking mechanism that won't let you open the door during certain cycles, and it might be hanging up. After the next time the door sticks, try gently tapping on the door , near the latch area. If the door releases, you need to get that solenoid replaced,

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Im having trouble with my maytag neptune tl washer it wont finish the spin cycle

Please see the following Whirlpool / Maytag service manual for Neptune washers.$FILE/Maytag_Neptune_Washer.pdf

On page 3-1 the manual explains that if the washer shuts off during the spin cycle, the problem points to a weak spring in the door lock mechanism.

"Shuts OFF In The Middle Of The Spin Cycle:
During the spin cycle, the machine control
monitors the door lock mechanism to ensure
the door is locked. This is done through the
door lock enable switch. During "lock mode,"
the shaft of the door lock mechanism is
pressed forward by the door lock wax motor,
and the shaft presses in the button of the door
lock enable switch. If the machine control
board sees the switch OPEN during the spin
cycle, the machine control board will automatically
shut the washer OFF. This is caused
by a weak spring in the door lock wax motor.
Replace the complete door lock mechanism.

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1 Answer

Door popped open and now is locked and will not unlock

Sometimes unplugging it for a few minutes will cause it to reset itself. Also, if that doesn't work, when the power is back on, try pressing and holding the power switch for about 30 seconds.

May 12, 2009 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

HE front loader washer door opened during cycle and will not shut

the latch broke within( the hook inwhich actually hold doorshut) , youll need a new latch assy.

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GE Energy Star WBVH5200 Front Load Washer

My GE Energy Star Front Load Washer is reading 5.9 instead of 59 minutes and not washing clothes. We cleaned the filter and still no luck. Please help.

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1 Answer

Kenmore Elite HE3t Front Loading Washer

Try holding 'end of cycle' button for 3 seconds. If not........
  • Door Lock Mechanism broken or removed from the door
  • Check Door Lock/Switch Assembly
  • Check the wire harness connections to the door Lock/Switch Assembly and Central Control Unit (CCU)
  • Door Lock/Switch Assembly Failure
If you get the door to open try some WD40 on the door mechanism, not on door, and open/close a few times. "Plug should be off the wall" when trying this, and tinkering inside machine, caution.

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