Question about Arris SB5100 SURFboard DOCSIS 2.0 Cable Modem (50120900100)
When online my computer will show to me that the internet is not working then 1 second later it will. This effects computer games such as World of Warcraft and Warcraft III. This is because while playing every 1-3 minutes it will "disconnect from the server." I have tried different computers on the modem and they all have the same problem. So it is not the computer. The game will show good ping until just before it shuts down. So id like some ideas.
The problem is the router, try to reset the router using the reset button, it will be located underneath or at the back of the unit
post back if the problem persists
kind regards and please don't forget to rate us if you find our information usefull or its fixed the problem
Posted on Dec 09, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Dec 26, 2014 | Computers & Internet
Nov 15, 2010 | Arris SURFboard SB5120 Modem
Aug 22, 2010 | Arris SURFboard SB4200 Modem
Aug 20, 2010 | Arris SURFboard SB5120 Modem
Jun 19, 2009 | Computers & Internet
May 22, 2009 | 2wire (1000-000057-000) Modem
Feb 12, 2009 | Westell Wirespeed LiteLine 6100...
Nov 17, 2008 | Arris Touchstone 450a (CM450) Modem
Jul 21, 2008 | Computers & Internet
Nov 16, 2007 | Computers & Internet
430 people viewed this question
Usually answered in minutes!