Question about HP Photosmart R707 Digital Camera

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When I connect my camera to my USB port the camera screen says "establishing connection" but it never establishes. I've transferred pictures before onto this same computer and never had this problem. I even bought a new cable because I thought that might be the problem, and it's apparently not.

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You can transfer the pictures from your camera by setting the USB Configuration to Disk Drive in the Setup Menu.
I suggest you to reinstall the HP Photosmart software from Software & Downloads on www.hp.com.

Posted on Jan 29, 2010

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I suspect the problem lies with the HP software on your computer. You can download the HP Photosmart software from www.hp.com. Look for Software & Driver Downloads for R707 camera. You can still transfer your photos by setting USB Configuration in your camera, to Disk Drive in the Setup Menu.

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  1. Turn on the camera.
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  3. Depending on your camera, set the USB Connection or Transfer mode setting in the menu to the Mass Storage , Normal , or PTP .
  4. Use the USB cable supplied with the camera to connect the camera to the computer. IMPORTANT:
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    NOTES:
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    • When the camera connection is established, an AutoPlay window will appear.

  5. In the AutoPlay window, click Import pictures .
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If this doesn't work there is an updated driver available

Here


(from Sony Website)

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1 Answer

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Try NOT connecting your camera to your computer.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

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