Question about HP PhotoSmart C4280 Laser Printer
I'm getting a message that says Incompatible Print Cartridges. I am using new HP #74 & 75 cartridges, have cleaned surfaces, made sure they are snapped in correctly, etc.
i was woundering are these new cartages or refiled ?
cause our wont work with refilled caratages
so this is how i found that out !
Issue After you install a print cartridge, the scan, copy, and fax lights begin to flash at the same time. The printer will not print. One of the following error messages may display on the control panel:
Posted on Apr 07, 2008
SOURCE: Print Cartridge is Incompatible
Pleas be certain to remove the clear tape from the cartridge before inserting. Check the contact areas in the printer to ensure there is no tape residue or other material in this area. Go to the HP website and follow the troubleshooting instructions for this problem.
Posted on Oct 22, 2008
There is a small spring that holds the ink cartridge in the ink holder. You will see it stick out from the right hand side of the ink holder where the ink cartridge slides in. If that spring isn't being held to the ink holder by two plastic tabs, (I.E. the plastic tabs are broken) the printer will never recognize the cartridge. If the printer is still under warranty I would contact HP or an authorized repair center for HP. Both the black and color ink holder has this spring. I know of no way to repair this kind of breakage.
Posted on Jan 08, 2009
You do need both cartridges installed in order to use the printer. Even if one is near empty it will print (although your quality may suffer).
Posted on Jan 17, 2009
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