Question about Creative Labs Zen MicroPhoto MP3 Player

2 Answers

MP3 player won't turn on..

I have an 8 GB Zen Microphoto... The player refuses to turn on, or do anything at all whether connected to my computer or not. I've tried Creative's 'Recovery Mode', and don't know what to do aside from send it in for repair... Any ideas?

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  • Anonymous Dec 26, 2007

    i have the problem.

    i just got an mp3 accessible radio for christmas so i plugged it in.

    when i was done and unplugged it, it loaded up to 10% then froze.

    i tried the repair it comes with on the software, but it still won't turn on.

    the computer says it's not even plugged in.

  • z3r03 Feb 19, 2008

    I also have this same problem. I connected it to my PC after turning it on and I put some songs into it. When i unplugged it, I realized it was off. After that, it won't turn on at all, and it isn't detected by the PC anymore.

  • chirstymlee May 07, 2008

    Got same problem, never got it to work, called creative lab, can't do anything about it. Leave the piece useless, cost over $200. Never buying their product anymore.

  • Anonymous Aug 27, 2008

    how do you get the battery out

  • jonathon krypciak Nov 11, 2008

    Ya mine wont turn on i turned it off and put it on my dask then i went to turn it back on when i picked it up and it wont turn on any more its been like a year and it stil wont turn on did you ever get yours going and if you did could you tell me some ideas how to fix it ?

  • Oreo101 Dec 24, 2008

    I have the same problem. I plugged it in, and it was charging, and then I restarted my computer, and next thing you know. It wasn't working. I tried takign the battery out and everything. Does anyone have the file for the installation cd. I lost mine and I am going to try to download it again, and see if that works. Please, and Thank You. I really like my mp3, and I do not want another one. 

  • maddiemae414 Dec 25, 2008

    We have the same problem. The player was working fine, my daughter dropped it in the grass and not far at all in height. It does absolutely nothing, even when it is plugged in to my computer, unrecognizable by computer....Help please. Do not want to buy my teen a new one.....

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THANKS ALOT! This worked for me! I took out my battery for a few minutes, then I put it in again. If you take it out and put it in before 5 minutes, it won't work. You have to wait. THANK YOU SO MUCH CYBRO.!

Posted on Dec 24, 2008

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I assume you've tried removing the battery and reinstalling it after a few minutes. That worked for me.

Posted on Apr 05, 2007

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1 Answer

NO Power to my creative zen microphoto


Have you tried pushing the reset button on the lower right bottom of the unit?

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My computer doesn't see my zen microphoto


Go to creative.com. There is a download place where you can get a new firmware. Your crative's firmware needs update. Read before you do something cause you might delete all your songs. I hope this wil help you cause it did the same thing to mine. Goodluck.

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Zen microphoto won't start fully - frozen


I panicked when my Zen failed to start and sent the email before looking further on your site. All I had to do was go into recovery mode perform a clean and then all worked OK.

Great site by the way - really helpful

Nov 12, 2008 | Creative Labs Zen MicroPhoto MP3 Player

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My Zen Microphoto


reinsitall the usb drives on your pc.

http://serviceman.site88.net/

Jun 24, 2008 | Creative Labs Zen MicroPhoto MP3 Player

5 Answers

Creative Zen MicroPhoto 8GB, in recovery mode, the device is not connected


Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

May 27, 2008 | Creative Labs Zen MicroPhoto MP3 Player

1 Answer

Zen Microphoto


reinstall the usb drives on the pc or use the usb ports on the back of the pc

http://serviceman.site88.net/

May 25, 2008 | Creative Labs Zen MicroPhoto MP3 Player

1 Answer

Firmware?


Go to Support- Software AutoUpdate- then pick your mp3 player.

Apr 03, 2008 | Creative Labs Zen MicroPhoto MP3 Player

1 Answer

Wont do anything


Sounds like the battery is dead do you have a ac charger to charge it?

Jan 23, 2008 | Creative Labs Zen MicroPhoto MP3 Player

1 Answer

It doesnt do anything else!


has it been dropped?
sounds like hard drive problem, needs to be replaced.

Dec 15, 2007 | Creative Labs Zen MicroPhoto MP3 Player

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