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My gateway notebook, model MX6960 will not boot up. on screen recommendation was to use system recovery disc.It gets as far as copying files 3% then message appears: The File: C:\1386\DRV\DTA\DTA.LST cannot be recovered! ABORT RETRY When I attempt retry it does nothing....

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Check to make sure there isn't any foreign material or heavy scratches on the disc. If neither of these aplly I would try contacting gateway for another set of discs.

Posted on Dec 09, 2008

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Can I dl or burn to disc the factory reset for my gateway nv5105u laptop? I have lost that CD


If you have lost the CD you can try to do a factory reset from the recovery partition. Make sure you haven't formatted or deleted any partition in the computer since your purchase.

Using the Recovery Partition to perform Recovery.



First turn off your computer
Turn on the system and keep tapping the F11 key
system will boot into recovery partition. Follow the instructions below:


  1. Boot into Gateway System Recovery - Press F11 to Start Recovery.
  2. On the System Recovery Menu screen, press the ALT+D keys.
  3. At the command prompt, type: D: and then press ENTER.
  4. At the D:\ prompt, type: CD Windows\i386 and then press ENTER.
  5. At the C:\Windows\I386 prompt, type: dir filename.* and then press ENTER.
  6. Verify if the file name has an underscore ( _ ) in the extension. Example: appwiz.cp_. If the file has an underscore, it has to be expanded. If it does not have an underscore, the file can be copied without expansion.
  7. If file has an underscore, expand the file to the destination. At the command prompt, type: Expand filename.**_ C:\Destination. Example: Expand appwiz.cp_ C:\Windows\System32
  8. If file does not have an underscore, copy the file to the destination. At the command prompt, type: Copy filename C:\Destination. Example: Copy atmadm C:\Windows\System32
  9. At the command prompt, type: Exit.
  10. Once back at the menu, click Quit. The computer restarts.
It should be reset to Factory settings.

IF YOU DO NOT HAVE ANY RECOVERY PARTITION OR HAVE DELETED THE PARTITION THEN PLEASE REVERT SO THAT I CAN HELP YOU TO GET A RECOVERY DISC.

Thank you for using Fixya..!!

Aug 05, 2012 | Gateway nv5105u Notebook

1 Answer

Tried to do a factory reset now cannot get notebook to work.


Hi edgar murang...
Try this solution to your problem.

How to reinstall the Operating system on your computer

Select models, with Microsoft Windows, have the ability to have the Operating System reinstalled from a hidden partition built into the computer.
Note: During the process, all data stored on your computer will be overwritten. This means all your files, such as email and photos, will be erased. Therefore, we recommend making a backup of all personal data before starting the recovery process.
To start the system recovery:
1.Restart the computer.
2.When the Acer logo appears on the screen, press the Alt and F10 keys repeatedly.
3.If you are prompted with a Microsoft Windows boot screen, press the Enter key.
4.After the system recovery application has loaded, follow the prompts to reinstall the Operating System.
If the ability to reinstall from the previous method is not available or fails, recovery of the Operating System will need to be from Recovery Media. If you do not have a set of Acer Recovery Media, you may purchase the set online from the Acer Recovery Media Order Form..
Note: If your computer does not have an internal optical disc drive, an external optical disc drive will be required in order to recover the Operating System using Acer Recovery Media.
1.Restart the computer.
2.When the Acer logo appears on the screen, press the F12 key repeatedly to enter the computer's Boot Menu.
3.Press the CD-ROM drive eject button and insert the disc labeled System CD.
4.Close the CD-ROM tray.
5.Refer to on screen instructions to select either CDROM or USB CDROM.
6.The computer will boot from the Acer Recovery Media
7.When prompted for the Recovery CD, remove the System CD and insert the Recovery CD.

Note: If there are multiple Recovery CDs, please insert the first of the Recovery CDs.

8.After the system recovery application has loaded, follow the prompts to reinstall the Operating System.
Note: if your computer is unable to run the Acer Recovery process, or errors occur during recovery, please contact Acer support.
Please take time to rate me

Sep 21, 2011 | Acer Aspire One Netbook 8.9" Notebook

2 Answers

My Gateway ML6732 says the operating system isn't found. What can I do to reinstall the OS?


buy a copy of Windows OS or you can download Linux that is free like ( Ubuntu, Fedora, Debian, LinuxMint). insert the disk on the computer and just follow instructions. you should have a working os i no time.

Mar 08, 2011 | Gateway ML6732 Notebook

2 Answers

I cant get my gateway mt3705 to format,only three options setup available for boot menu,boot seq,setup and psx boot menu..no recovery disc either what do i do?


To delete everything on your hard drive and re-install all factory software: 1 If you can still run Windows: a Click Start, All Programs, Gateway Recovery Center, then click Gateway Recovery Center. The Gateway Recovery Center opens. b Click Recovery, then click Next. Your computer restarts. - OR - 2 If you cannot run Windows: a Turn on or restart your computer. b While the computer is starting up, repeatedly press F8 until the Recovery Options screen opens. If Windows starts to load instead, restart the computer and try again. 3 Press the arrow keys on your keyboard to select Repair Your Computer, then press ENTER. Gateway System Recovery starts, and the System Recovery Options dialog box opens. 4 Select a language and keyboard layout, then click Next. 5 Click the User name box to select a Windows user account, click in the Password box and type the user account’s password (if any), then click Next. The System Recovery Options menu opens. 6 Click Restore Application. The Welcome to Gateway System Recovery window opens. 7 Click Next. 8 To perform a recovery with data backup (recommended), click Recovery with automatic data backup, then click Next. Important Before your hard drive is recovered, your personal files will be automatically backed up to c:\backup. - OR - To perform a full factory recovery without data backup, click Full factory recovery, then click Next. Caution Continuing with the full factory recovery will delete everything on your hard drive. Make sure that you have backed up any important files you want to save. 9 Click Yes, then click Next. The Factory image recovery window opens, which shows you the progress of the system recovery. When recovery is finished, the Recovery is complete window opens. 10 Click Finish, then click Restart. Your computer restarts in its original factory condition. You still need to reinstall any software that was not pre-installed on your computer. If you selected Recovery with automatic data backup in Step 8, you can find your backed up files in c:\backup.

Sep 01, 2009 | Gateway MT3705 Notebook

2 Answers

I need to get a copy of the recovery disc for the Gateway GM5048


Gateway sells the cds. If you tell them your model no they will send you a recovery disc (with a tiny fee of course).

Here's their number 866-539-3901

You can also live chat here http://www.gateway.com/about/contactus/index.php


Also, check this site out might turn out to be helpful.
http://support.gateway.com/s/software/MICROSOF/vista/7515418/7515418su539.shtml

Jul 25, 2009 | Gateway GM5048 (6304) PC Desktop

1 Answer

Can someone provide me online recovery disk of gateway 7330gz


You must set the boot sequence of the system to cd/dvd rom first which will enable the system to look for booting files in the disc in the first instance.

In your case your system is booting direct from hard disk. Boot sequence can be changed ib the bios setup of your system.

In some laptop models the restore files can be accessed by pressing function keys while system starting.

Mar 12, 2009 | Gateway 7330GZ Notebook

3 Answers

Gateway 7330GZ Not Booting Properly


Probably a virus, or your windows folder got corrupted. Try to use Knoppix (A linux distrobution that boots from a CD) to get all your data onto a pen drive or external hard drive. Download the Knoppix ISO at Knoppix.com and burn it onto a CD or DVD using MagicISO (magiciso.com). Insert the CD, and you should see the boot screen. Open the file manager, and copy all the files you want to keep from your hard drive to a pen drive or external hard drive. Then, reinstall Windows using a recovery CD (one might have come with your computer). Copy the files back, and PRESTO! 

Feb 04, 2009 | Gateway 7330GZ Notebook

1 Answer

Stuck in "Press F11 to start Recovery"


I woud contact Gateway and ask. It can be many problems. Did you have this laptop every working before or did you just buy it used. The HD may be locked.

Jan 22, 2009 | Gateway MX6960 Notebook

2 Answers

Gateway MX6960 stuck on "Press F11 to start Recovery"


Do not press restart and see what happens and also Sata drivers are available from Most drivers I get are on the web site driverguide.com but you need to register and it is free

Jan 22, 2009 | Gateway MX6960 Notebook

1 Answer

Can't extract files on System Recovery Disc 4 for Compaq Presario model 6350US


At this point, you can try to clean your disk # 4 and see what happen,
or try to make a copy of disk # 4 (if you can copy the disk) and try again.

or

1) Contact your customer support and ask for a new set of disks.(or only # 4)

or

2) Boot your computer with another OS disk (win XP)

or

3) Boot your computer with some utility disk

Oct 19, 2008 | Gateway MX6421 Notebook

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