Have power to board, but light, no motor operation
With switch in forward mode,bagger safety switch is closed, paper inserted between sensors, no lights.
Capacitor? board component? Hopefully easy fix, but don't know. Please help, if you can. Thanks.......Ted
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You may have paper stuck in the blades and its jamming.try forward and reverse to free it up or you may have the head unit on the can faced the wrong way. Pull it out and turn head around and than try. I know on some shredders if the head unit does not fit on the right way it wount push down the safety switch and it wount run.
Make sure the waste bin is firmly seated all the way back into the unit. The unit won't work unless the bin is inserted all the way back (must be a safety switch back there)...then it should power up when plugged in
Motor forwards rotation is begun by inserting paper in betwen the 2 "eyes" in the paper throat of the shredder. They can become dusty/dirty and not function, if they are clean and yet the motor still will not turn in the forward direction it is possible the pcb inside the unit is faulty...contact Royal at 1-800-524-0799 for parts assistance.
I had similar problem. I took unit apart and checked the motor by hotwiring it after checking voltage coming off the circuit board connections that the motor is connected to. Motor did not run until I tapped it a couple times with a hammer. Seems ok now.
The first thing you want to check is the mechanical paper feed sensor. It is located in the center of the paper throat. A switch that gets pushed back when paper is inserted. Sometimes paper gets stuck behind it and you can jiggle the switch to work it loose. If that does not work try moving the basket around a little, this unit has a magnetic safety interlock switch located under center of basket. If niether of these help you please contact us at Fellowes Customer Service 800-945-4545.
I have the Infoguard SX-100M Axeus, sold by Staples. Only the reverse was working, UNPLUG and open back cover, the paper mechanical switch was working fine, the gears and fuse was ok, I think something on the circuit board was fried. I switched the BLACK and WHITE wires with each other going to the shredder motor, thus when I switched it to reverse, it would go foward and shred. Its working now, only in reverse.