Question about Whirlpool Duet GHW9150P Front Load Washer

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Soap Dispenser Problem

The soap is not dispensing. I'm using HE powder Tide. Never had a problem until this past week or two.

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Bono, you want to see if your dispensor motor is working. Remove the 3 screws for the top in back and slide the top off toward the back. Put the machine into the test mode by; turn the machine on, select the drain spin cycle, push the spin speed button until no spin is lit, push the prewash option 4 times until C:00 appears...Let it run it's auto test. When it shows C:02 it is activating the dispensor motor, you can observe it on the left side. Catriver...post back.

Posted on Feb 24, 2007

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Posted on Jan 02, 2017

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Dishwasher soap dispenser does not release(sometimes partially)and as a result dishes are not cleaning


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the solenoide which pops open the soap lid may be faulty.

Better to poar your dishwashing powder or tablet in the bottom of the dishwasher tray until you get the machine repaired. You may want to do a prewash rinse first, then stop the machine and add your soap.

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We learned from our new Duet that when washing with Tide soap powder, there is an adjustment inside the pull out drawer where the soap powder goes. You will see a grey plastic slider that goes to the right for liquid soap & to the left for powder soap.
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Symptoms:
Dispenser lid is open. Caked powder at (what would be during normal operation) bottom edge of soap dispenser or caked powder fallen onto dishes or dishwasher bottom. There may be loose powder in rest of dispenser or spilled down inside door or onto dishes underneath dispenser.

Solution:

Keep the area around the soap dispenser lid clear when loading the top tray.

Explanation:
The soap dispenser needs to swing open during the wash cycle. In many dishwashers the top tray has an indentation as wide as the lid of the dispenser. This allows the top tray to be as large deep as possible while still allowing space for the dispenser lid to open. People often pack their dishwasher with things overhanging this gap.

During the wash cycle the catch will release but the overhanging cutlery or crockery prevents the lid from opening all but a few degrees. Some water will splash in but not enough to wash out the soap powder. The soap powder at the bottom of the dispenser will then cake.

When the front door is opened the spring loaded lid, which is partly open, will of course swing fully open and you'll be convinced that the lid opened normally during operation. If this is the problem then if you're very careful and open the door very slowly you can actually hear the lid flip open. Also, depending on when the lid opens, how far it opened during operation and how fast you open the door you may find soap powder spilled down to cover the dishes at the front or down the inside of the door. This happens when you first open the door and obviously there couldn't be loose powder there if the powder had emerged while there was water washing around. Seeing the lid open as you open the door is a lot harder but can be done on some machines.

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