When I ask for a shut down or press the power button, my computer restarts instead of shut down. I configured every command to shut down, no sleep, no restart, only shut down. I bought a full Windows Vista Ultimate and the same situation persists. Please someone could help me?
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Re: My computer does not shut down
Ok Gonna try and teach you some basic programming :-). What the following will do, is create you a Desktop Shutdown Icon, which when you double click on it, will hopefully shut down your PC rather then restart it. So here's how to do it :-).
1. Right click on your desktop and select new > shortcut. 2. In dialog box type “shutdown –s” 3. Click next to continue and then type a name for shortcut (IE Shut Down PC) and click finish.
Now you should see the shortcut on your desktop and will hopefully solve your problem.
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Remove any CD or DVD from your computer, power down, then power up.
Do one of the following:
If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you'll need to try again by shutting down and restarting your computer.
If your computer has more than one operating system, use the arrow keys to highlight the operating system you want to start, and then press F8.
On the Advanced Boot Options screen, use the arrow keys to highlight Last Known Good Configuration (advanced), and then press Enter.
If your computer has more than one operating system installed, use the arrow keys to highlight the operating system that you want to start by using Last Known Good Configuration, and then press Enter. Windows will then resume starting normally
Please restart the computer and press the F2 Key to enter BIOS Setup. Then follow the onscreen instructions to locate the Menu for Boot Configuration to select First Boot Device as the CD-ROM Drive or DVD-ROM Drive. Then select F10 Key to save the changes and Exit. Now insert any bootable Operating System Disc and restart the computer to boot from the CD.
If the computer is not truing in first attempt then check for the earthing is OK or not. Then check the power is correctly supplying or not. There may be a chance in loose connection of the switch of your cabinet. If the system is shutting down when you give restart, then it may be problem of power. If the power part is is OK then the operating systems is to re-installed or repaired.
Shut it off completely and restart. Depending on the make of the laptop either press a special button or press the start button without lifting the finger until it goes off. If It does not go off, simple take off the power cable and unhook the battery from the bottom of the computer. Reattach power and restart normally. With luck it will be OK enjoy your tea. If on startup the computer gives you a baffling list of startup choices on a black screen, click the up or down arrows to choose LAST GOOD CONFIGURATION (or some similar wording). If the problem persists check how to repair the installation without losing your data using a Windows installation disc. Better ask a support technician or a tech-savvy friend about that.
a reboot is always a last resort!!! a better option to remove a program is to access control manager by pressing ctrl, atl, delete at the same time. when the prompt window is opened look through both processes and services tabs for anything related to the program hit stop process then just go to start>control panel>add/remove program. if that doesnt work restart your computer in safe-mode. if its a vista hit the power button let it rest for a sec then restart it. since the computer was improperly shut down it will ask if you want to start windows normally. don't instead choose start in safe-mode when it starts everything related to radial point will be shut down making it easy to remove the program through control panel. if you still whish to reboot shut down your computer by opening the start menu and in the lower right corner select restart. when the comp. restarts and the logo appears hit f8 quickly (you only have about 5 seconds before it restarts normally) choose boot with disk insert your start up disk and the computer will restart and all non-default programs will be lost. radial point will finally be defeated but at what cause? at what cause!!!??