Question about Ingenico 6550 TERMINAL OPOS POWER SUPPLY NO KEYS [6550us0198] PC Desktop
Hi there, I have an ingenico 6550 that I bought from a friend, my dilema is that when I tried to make it work on my existing system it apparently is setup or programmed differently, my system is activant, my new machine says blockbuster on the screen, can I have this machine redone, if so where and would you know the charge for that? thanks,Wayne
You all have it wrong. I know a lot of information about these Ingenico Signature Pads because I own a Ingenico 1000 which I bought that said Radioshack on the screen. These Signature Pads used by Radioshack and Blockbuster use custom firmware and they erase the Manufacture Firmware. I spent several hours trying to contact Ingenico to obtain a copy of the original firmware. But with no luck. They had no idea where to get it. They were able of e-mailing me some flashing program to reprogram the pad and form designing software. After digging deep in the several zip files Ingenico sent me I found a copy of the original firmware. But because the original firmware and the ladder (Program that allows a PC to connect and download a new firmware) had been erased my PC could not make a connection to download the original firmware. I also own a PLC (Programmable Logic Controller) and I had to purchase a special cable to load the ladder to download my custom made programs. I used the cable once and then I went back to original cable. Your POS provider should know where to obtain the firmware compatible with there POS software and possibly the process to reload the pad. My advice buy a pad new or purchase it from ebay and make sure the pad has the manufactures firmware. Also I wonder about your friend who got this pad obviously from Blockbuster. Because Blockbuster dose not sell their pads and they destroy them if they are old or busted.
Posted on Mar 14, 2009
I dunno if you're using Eagle or Falcon but with Activant Eagle, you should be able to reset the logo by yourself, or with a little help from the activant support line using Device Configuration (if you have any of the original instructions from the software, the way to do this is covered in the sys admin guide)... If you're processing credit cards with Protobase (Activant's third party software), all the bank routing information should be handled by it on the server and no other configuration changes should need to be made...
Posted on Dec 24, 2008
You would need to have the company who does your creditcards now reprogram the machine for you.i changed to pnc bank and had my old unit and a new one from them. they reprogramed my old one for free so i had a backup if i needed it
Posted on Dec 09, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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