Question about HP Photosmart C5180 All-In-One InkJet Printer

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Hp photosmart c5180 all in one. will not turn on.

Power at wall outlet is fine. Please help

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  • HP Master
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I would said that's fuse blown,fuse on power supply board located behind the machine.

Posted on Dec 08, 2008

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The error message is Oxc18a0001. What is wrong with it. I've turned the printer off like it said to do, with no change.


Error seen on printers HP: HP Photosmart 7280, C5180, C6280, HP photosmart 8250...


Solution 1:

1. Press and hold "left arrow" key
2. Press the "setup" key and release both keys
3. Press and release the "OK" button
4. Press and release the right arrow button until the display says "System Configuration Menu". 2. Press and release the "OK" button.
5. Display should say "Hardware failure status". If not there already, Arrow Key over to "Hardware failure status",
6. Press and release the "OK" button.
7. Display should say "Hardware failure status: Clear. Press OK to clear".
8. Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".
9. Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
10. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
11. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
12. Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK.
13. If the printer has already initialized, then go to the next step. If not, the printer will start the "ONE TIME INK INITIALIZATION PROCESS". Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
14. To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use or Software Installation.
15. If the error is still there, or reoccurs the printer is already defective.

May 06, 2011 | HP Photosmart D7460 Printer

1 Answer

Keeps rebooting


Hi, Please check if it is connected to a wall outlet or to a surge protector...If it is connected to a surge protector then connect it to a wall outlet.....
- If it is working then fine....If not then remove all the cartridges...disconnect the power chord from back of the printer and then from wall outlet......wait for 40 seconds then connect the power chord to wall outlet first and then to the back of the printer....
- If working fine then ok or else check adapter is warming or not......and check with different wall outlet and with different power supply....
- Now do the following re-sets :
A) Disconnect the power chord from the back of the printer
B) Press and hold # and 6
C) While holding these keys connect the power chord to the back of the printer and when you see that printer is warming up then release the keys.....
Or else replace the printer.

And also some of the electrical components used to build the logic board in the Cxxxx all in one printers about 2-3 years ago is failing. In my C6180 (with the same problem), there were 4 capacitors (see green cylinder shaped component in the attached - the bulge in the top indicates failure, and that this is the likely the cause) that I replaced (cost was about 60 cents!). If you are not comfortable doing some soldering yourself, you will have to find some help - it took me about 25 min to do the repair myself. Printer works great now.

Hope it helps..

Thanks for using fixya....

Oct 25, 2010 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

The printer will not turn off. There is no communication with the computer.


Power Drain:

  • Turn OFF the printer, disconnect the power cable from backside of the printer and from wall outlet.
  • Press and hold the Power button for 60 seconds.
  • Connect the cable and turn ON the printer.

Sep 19, 2010 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

My HP photosmart C5180 has a Ink System Failure Error code 0xc18a0201. I tried the master reset - holding the ok and help buttons down while turning the printer on and off. That worked long enough to print...


The ink system failure message has a chance to be fixed or it may be a permanent issue. It
can be pointing toward a firmware failure in the printer and if that is the case the
following steps should fix it.
Press and hold the “*” key. Press the “#” key and release both keys.
Display should say “Enter Special Key Combo”
Press and release in sequence the "1”, “2” and “3” buttons.
Display should say “Support” and display the FW rev (something like R0631R)
Mine reads R0631M
. Press and release the right arrow button until the display says “System Configuration
Menu”.
Press and release the “OK” button.
Display should say “Hardware failure status”. If not there already, Arrow Key over to
“Hardware failure status”,
Press and release the “OK” button.
Display should say “Hardware failure status: Clear. Press OK to clear”.
Press and release the “OK” Button. Message changes to “Hardware failure status Cleared.
Press Cancel to continue”.
Press and release the “CANCEL” button as many times as necessary, so that, either the
“Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears.
PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
Using the Power Button, turn the unit OFF and unplug the power cable from back of the
printer and wall outlet.
Wait 30 seconds for the power to get discharged and then plug the power cable into the wall
outlet first and then into the back of the printer.
Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER”
followed by “PRESS OK TO CONTINUE”. Press OK. The Printer will start the “ONE TIME INK
INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the
initialization process is complete, the printer will print out a Diagnostic Page.

Good Luck!

As a side note if the printer cannot overcome the error the only printer still sold that takes 02 cartridges is the Photosmart C8180.

Apr 19, 2010 | HP Photosmart C5180 All-In-One InkJet...

2 Answers

HP C5180 photosmart keep turning off and on. Will


This is due to ON/OFF switch is having the issue. Repair/replace the switch with the help of expert engineer/service center experts will resolve your problem.

Revert back for more assistance.

Jan 29, 2010 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

HP photosmart C5180 all in one: Ink system has failed


Here's a link to a procedure that one individual used to fix the same problem with his printer. I can't guarantee this will work in your particular case.

HP C5180 All-In-One Printer HARD RESET:
  1. Hold down HELP + OK button and unplug printer (could experiment with regular power-off, but I opted for brute force)
  2. Hold down HELP + OK button again as you plug the printer back in. Then power it on, if it doesn’t power on automatically. Be Safe: keep holding the buttons until the printer turns itself off. (It took mine less than a minute.)
  3. Now you can release the buttons and simply power it back on. (I held my breath, but that’s not required.)
    • I got an error message about “improper shut down” since I unplugged it w/out powering down. After I clicked “OK” the printer was just fine and didn’t mind anymore. And now I can print.
reference: http://www.mlnarik.com/jewel/2009/05/21/how-i-fixed-my-hp-c5180-printer/

Aug 07, 2009 | HP Photosmart C5180 All-In-One InkJet...

2 Answers

Error 0xc18a0301


Error: 0xc18a0301 fix from HP tech support:

Let us perform some steps to isolate the issue and find a fix for it.
Please perform the following steps and let me know the message that will be displayed on the printer.
A. - Press and hold the “*” key.
B. - Press the “#” key and release both keys.
Display should say “Enter Special Key Combo”
C. - Press and release in sequence the “1”, “2” and “3” buttons.

Screen says "support" R0631M

Press and release the right arrow button until the display says “System Configuration Menu”.
Press and release the “OK” button.
Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
Press and release the “OK” button.
Display should say “Hardware failure status: Clear. Press OK to clear”.

Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.

Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.

Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.


Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer

turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK. The Printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.

Is the error message still being displayed on the printer?


Print a self test page to check the functionality of the printer.
Press Setup menu on the All-in-One then scroll using the arrow key and select Print Report then select Self Test Report.


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe


May 21, 2009 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

02 COLOR CARTRIDGE ISSUE


  1. While the unit is on, remove the power cord from the rear of the unit AND the wall outlet.
  2. After one minute, reconnect the power cord to the wall outlet and the unit.
  3. If the unit does not turn on, press the On button.
Check if the error goes away ...

Jan 21, 2009 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

Jammed carriate on C5180 HP-all in one printer


SolutionStep one: Perform a power reset and connect the printer directly into the electrical outlet Remove all the paper loaded in the main input tray.Make sure that the product is turned off. 
Disconnect the USB cable from the back of the product.
Disconnect the power cord from the product.
Disconnect the power cord from the electrical outlet and wait 10 seconds.
Reconnect the power cord directly into the electrical outlet and check for the following.
Make sure that the power cord used is the one provided with the product.
If a computer is connected to the product, make sure that the computer is connected to a grounded (three-prong) wall outlet.
Make sure that the power cord is firmly connected to both the product and the power supply.
Reconnect the power cord to the back of the product.
Press the power button ( ) to turn on the product.
Reconnect the USB cable to the back of the product.
If the issue is resolved, proceed to Step six: Print a self-test page.
If the issue continues, proceed to the next step.

for more information please go to below link>>

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458822&cc=us&lc=en&dlc=en

Thanks for using FixYa.

Nov 07, 2008 | HP Photosmart C5180 All-In-One InkJet...

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